IT Asset Management Summer Student

The Alberta Electric System Operator (AESO) is responsible for the safe, reliable, and economic planning and operation of the Alberta Interconnected Electric System. We provide open and non-discriminatory access to Alberta's interconnected power grid and also facilitate Alberta's competitive wholesale electricity market. The AESO strives to foster an inclusive, diverse and equitable workplace where people feel respected and welcomed for who they are, together we deliver high performance and innovative results.

Job Description

The IT Asset Management department is seeking a full-time Summer Student to join our team for a 4-month term from May to August 2025. In this role, you will have the opportunity to gain practical experience under the guidance of senior technical specialists. You will assist with managing IT assets and provide support in various IT-related tasks, including asset data tracking, reporting, and using the ServiceNow platform. The successful candidate will gain exposure to IT asset management processes and the technology currently in use at the AESO. This position primarily involves working with the Asset Management team, but you will also collaborate with other IT roles across the organization.

Key accountabilities:

• Reviewing and updating IT asset management data

• Updating and correcting legacy IT asset data

• Creating and maintaining asset entitlements, software models and discovery models

• Maintaining the software and hardware catalogue

• Investigating missing data and data anomalies for IT assets

• Assisting with the implementation of new IT asset management processes

• Maintaining IT assets through the Asset Workspace, Software Asset Workspace and CMDB Workspace.

Signs you will enjoy working in this team:

• You thrive in a fast-paced and dynamic environment and are looking for an opportunity to participate in transformative change.

• You enjoy working in a team of bright professionals and participating in collaborative work

• You embrace change and pivot and adapt with ease.

• You like working in a diverse atmosphere with individuals of varied backgrounds, experiences, and perspectives.

• You appreciate working in a fully supported hybrid work environment.

Signs you will enjoy this role:

• You have a curious mind and enjoy digging in deep to learn how things work.

• You have demonstrated advanced problem-solving skills that integrate critical thinking and sound judgement in high-pressure real-time scenarios.

• You adopt new and advanced applications quickly and your technical acumen is envious.

• You work well in routine day-to-day and project-based work. You are comfortable navigating between fast-paced, high activity and moderate periods.

• You have the gift of translating complex technical problems into meaningful information across different audiences.

You have:

• Completed at least 3rd year in an IT Technical Certificate/Diploma or Computer Science/Engineering Degree (Or equivalent).

• Completion of communication courses, business writing, or technical writing is beneficial.

• Interest in working with IT operational processes.

• Experience of working with ServiceNow is an asset.

• Experience and a passion for written and verbal communication, preparing documentation, strong writing skills.

• Experience with process development and documentation is an asset.

• Having a Positive and professional attitude.

Application deadline: April 16, 2025

If you are contacted for a pre-screening and/or interview, please advise of any accommodation measures required to enable you to fully participate. Information received relating to accommodation measures will be addressed confidentially.

The Alberta Electric System Operator is unable to accept unsolicited agency resumes.

The Alberta Electric System Operator, and its members, officers, employees and agents (collectively, the "AESO") is committed to protecting personal information provided to it. When you submit your personal information to the AESO for the purpose of pursuing employment with the AESO, the collection, use and disclosure of personal information is in accordance with the provisions of the Freedom of Information and Protection of Privacy Act (FOIP Act) of Alberta.

As noted, the AESO is mandated to maintain the safe and reliable operations of the provincial power grid. As part of meeting its obligations, the AESO may require the successful candidate to undergo a criminal background check for the position. This collection of personal information for the purposes of a check will be conducted in accordance with Section 33 of the FOIP Act.