Night Audit, Columbia Icefield

Providing our guests with a clean, safe, and welcoming environment to rest and recharge after their adventures.

The starting salary for this position is $19.00 per hour.

This job is posted as part of our seasonal hiring for Spring/Summer, 2025.

• $19.00 per day housing and meals (based on double occupancy)
• Refer a friend to the team and earn a $250 referral bonus!
• Join an inclusive, global team and make life-long connections.
• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.
• Access subsidized mental health and wellness resources.

In the Night Audit role, you will work within the team of other hotel and Columbia Icefield staff to personalize the guest experience at the Glacier View Lodge (GVL), providing nighttime supervision and guest service at the GVL Front Desk between 11pm and 7am. The Night Audit, in addition to Front Desk Agent duties, performs the daily cash control duties relating to the GVL and should enjoy working autonomously and independently. This is a multi-faceted position and can include any, or all, of the following:

This is a seasonal, full time position from April until October and reports to the Glacier View Lodge Hotel Manager and Supervisor.

• Providing nighttime supervision and guest service at the GVL Front Desk between 11pm and 7am
• Educating guests on Pursuit Attractions and guiding them through the purchasing process
• Provide a professional, friendly and efficient check-in and check-out process
• Answering and directing Columbia Icefield and GVL phone calls and emails
• Coordinating efforts to accommodate guest requests
• Knowledge of Maestro, Expedia, Booking.com, Wizard
• Maintaining cleanliness of GVL Lobby and Moraine Lounge and guest areas
• Operate the point of sale system with accuracy and efficiency, the responsible handling of cash, credit cards, and cash out forms
• Communicate with co-workers and management, forward observations and comments in a timely fashion
• Uphold the high standard of environmental stewardship expected for all employees
• Other duties as assigned

• Enjoy working autonomously and independently
• Current Alberta Pro Serve Certification (Required)
• Organization and time management skills are a must, but a passion for making a difference for each guest and employee is the most important aspect of this position!
• Previous cash handling, hotel front desk, hotel night auditing experience, assets
• Guest service-oriented mindset and enjoys working in a team environment
• Friendly, approachable, interactive nature
• Ability to think outside the box with quick, thoughtful judgement and a positive attitude
• Able to perform assigned duties with a high level of attention to detail, speed, consistency, follow through and under minimal supervision
• Able to lift 50 pounds (suitcases, laundry bags and mail)
• Enjoy working with a team in a busy, fast-paced environment
• Meet the grooming and appearance standards
• Exceptional guest-service skills and a friendly, approachable, interactive nature
• Seeking mature, energetic, dependable candidate that is self-motivated with little supervision
• Very important: must be flexible to work mornings, evenings or night shifts as required
• Meets the Pursuit grooming policies and standards