Night Audit, Lobstick Lodge

January 21 2025
Industries Accomodations, Food services
Categories Certification, Audit,
Jasper, AB • Full time

What will be your daily pursuit?

Assisting with the safety and comfort of our guests over the night-time hours.

What will your compensation be?

The starting salary for this position is $18.50 per hour.

When does this adventure begin?

This is a full-time, regular position beginning February 3, 2025.

What perks can you expect?

  • Join an inclusive, global team and make life-long connections.
  • Enjoy free access to Pursuit attractions and 50% off for friends.
  • Get discounts on hotel stays, dining, and retail.
  • Access subsidized mental health and wellness resources.

What will you do in this job?

  • Process telephone calls
  • Process group arrivals and departures
  • Register arriving guests and assign rooms
  • Process guests' departures, calculate charges and receive payment
  • Take, cancel, and change room reservations
  • Resolve minor guest complaints and refer to Hotel Manager or Front Desk Supervisor as required
  • Refer major guest complaints to Hotel Manager or Front Desk Supervisor
  • Balance cash and complete balance sheets, cash reports and related forms
  • Provide information on hotel facilities and services, and local points of interest
  • Arrange services required for guests with special needs
  • Provide information regarding room status and special guests to other departments
  • Learn the Emergency Response Manual thoroughly
  • Learn the Night Audit procedures
  • Perform related Front Desk duties as directed by Supervisor

What skills and experience do you need for this job?

  • All the personality traits of a top-notch Front Desk Agent
  • Basic accounting skills and a self-starter
  • Minimum grade 12 education or equivalent
  • Basic knowledge of accounting and computers an asset (will train)
  • Experience as Front Desk Agent an asset
  • Ability to accept direction and work with minimal supervision
  • Customer Service oriented
  • Able to work evenings and nights
  • Ability to work within a team
  • To honour our commitment to be "Always Honest" all employees must consent to a criminal record check
Apply now!

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