Ready to drive innovation, efficiency and our strategic direction to improve customer experiences?
Join our team
The CSD partner management team is a highly engaged, data driven, consistently successful team accountable for forming the strategy that drives value from outsourced field services and contact center services by building strategic outsourcing partnerships. On a daily basis we balance being the advocates for our customers and our external partners simultaneously.
Here's the impact you'll make and what we'll accomplish together
We are looking for a self-starter Financial Analyst to join our high-performing, dynamic and collaborative team. In this role, you are a professional accountant within the operations. You will provide support to the Partner Management team through your expertise in budgeting and forecasting to ensure all risks and opportunities are considered. You will deliver financial analyses and effectively communicate your analyses to enable decision-making that will improve customer experiences and drive profitability. You will look for inefficiencies in our financial processes, recommend and implement improved processes that drive better reporting and/or savings for a budget worth over $140M per year.
This position offers the opportunity to grow and develop through various projects and initiatives, working with friendly internal business partners to drive our strategic direction. Our business constantly evolves; the decisions that you drive with your analyses will result in cost savings and material changes to our relationship with our external partners and customers. Ultimately, our goal is to provide lifetime value for our Partners, TELUS and our customers.
Here's how
In a team environment:
You're the missing piece of the puzzle
Your ideal profile includes:
Great-to-haves
Telecommunications industry experience