Systems & Technology Assistant

You will:

• Field calls from staff members who require technical support for our various systems.
• Log, investigate and resolve software, hardware and network incidents.
• Consult and update technical documentation.
• Support testing and implementation of new functionality in software systems
  Assist with training front line staff on various systems.
• Installing and configuring hardware and software components
• Troubleshooting hardware and software issues
• Repairing or replacing damaged hardware
• Upgrading systems to enable software compatibility
• Offering information and support to users
• Maintaining relationships with different employees and departments
• Assist the Information Technologies Manager with any additional duties as assigned.
• Work flexible shifts, including weekends and holidays.

You:

• Held a previous role regarding technical support - an asset.
• Strong interpersonal, analytical, and organizational skills
• Team orientated player
• Ability to multitask
• The willingness to listen to feedback and use it to improve
• Demonstrate an aptitude and understanding of essential software concepts.
• Have completed courses in computer programming or network administration - an asset.
• Are capable of meeting deadlines in a fast paced and dynamic environment.
• Are an intermediate to advanced skier/snowboarder.

We offer:

• A staff season's pass for the resort and local mountains.
• A competitive wage with seasonal accident insurance.
• Discounts on food, retail and hotels.
• Pro deals.
• Staff events - meet great people who share a passion for the mountain lifestyle!

Interested? Please apply with your resume.