Director, Internal Audit and Advisory Services

Audit Services

1. Provides leadership over all activities related to the Internal Audit and Advisory Services department.
2. On an annual basis, develops a risk based Internal Audit Plan which considers the audit universe (all departments and programs across Fraser Health), which is approved annually by the Board of Directors.
3. Provides leadership in the development of strategic plans, policies and procedures for Internal Audit and Advisory Services.
4. Oversees a variety of complex and large-scale risk-based internal audits across Fraser Health, as well as across certain areas at other health authorities.
5. Oversees the development of audit programs of comprehensive engagements to evaluate the effectiveness of Fraser Health's governance, risk management and control practices.
6. Reviews audit reports and supporting working papers, and leads the team in presenting best practices, report findings and recommendations to the clients.
7. Builds strong working relationships with stakeholders across Fraser Health. Key contacts include members of the Executive Team, Executive Directors, Directors, Managers and other staff.
8. Communicates with leaders from other health authorities, contracted health service providers, non-health service providers, provincial government ministries including the Office of the Auditor General of British Columbia and the Office of the Comptroller General of British Columbia regarding best practices, risk management, and internal control matters.

Advisory Services

1. Oversees formal and informal advisory services that are requested by management.
2. Functions in a key leadership capacity to management on governance, internal control and risk matters.
3. Serves as an educational resource to management to keep them informed on legislation, trends and other issues that could affect the organization's effectiveness, accountability and vulnerability to risk.

Whistleblower and Related Services

1. Manages the intake, review and outcome of confidential issues raised through the Whistleblower process.
2. Communicates with leaders across Fraser Health to develop and monitor investigations conducted by their areas. Reviews the outcome of such investigations to determine if sufficient action was taken.
3. Oversees investigations that are conducted by staff, as well as any issues triaged by the staff to other leaders across Fraser Health. Ensures investigations comply with the relevant policy (Whistleblower Policy or Theft, Fraud and Corruption Policy).
4. Communicates with the Whistleblower Committee (comprised of Vice Presidents, General Counsel, Executive Director of Internal Audit and Fraud Risk Management Services) regarding the intake, review, outcome and any recommendations on all Whistleblower issues.
5. Oversees the third party contractor engaged for receipt and communication of Whistleblower issues.
6. Continuously improves Whistleblower processes and recommends improvements to the Board approved Whistleblower policy.

PIDA Services

1. Reviews requests for advice and disclosures of serious wrongdoing that have been received under the provisions of the Public Interest Disclosure Act (PIDA).
2. Continuously improves the Fraser Health PIDA Policy, PIDA Procedure, the related intranet and internet webpages and processes.
3. Oversees disclosures of serious wrongdoing, related investigations, public reporting and ensures process compliance with PIDA legislation.
4. Communicates with leaders and other staff on a confidential basis as required throughout investigative processes, as well as in regards to requests for advice.
5. Represents Fraser Health with external parties, including the British Columbia Ombudsperson, ministry leaders, health authority leaders and provincial working groups.
6. Oversees the third party contractor engaged for receipt and communication of PIDA disclosures and requests for advice.
7. Oversees the work conducted by departmental staff regarding requests for advice and investigations relating to disclosures.

Other Responsibilities

1. Oversees the quality assurance activities of the department through methods such as meeting key performance indicators, as well as review of audit, advisory, investigative files and reports drafted by departmental staff.
2. Develops, prepares, monitors and implements effective financial and workforce plans within operational demands and environmental constraints.
3. Provides overall leadership and direction to team members using effective management techniques (e.g., coaching, mentoring, skill and leadership development, performance management).
4. Oversees third party consultants and other subject matter experts that are engaged to conduct audits, investigations or advisory engagements.
5. Plans and implements operating and capital budgets for the Internal Audit and Advisory Services department including budget preparation, authorization control and reporting of expenditures.
6. Develops a high standard of reporting for the above noted programs, which are ultimately shared with the Board and executive leaders.

Qualifications

A professional accounting designation (CPA) plus ten (10) years' recent experience leading audit, advisory and investigative assignments in large and complex information technology environments, or an equivalent combination of education, training and experience. A Certified Fraud Examiner (CFE), Certified Internal Auditor (CIA), or Certified Information Systems Auditor (CISA) designation is considered an asset and is preferred.

COMPETENCIES:

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Advanced knowledge of the Institute of Internal Auditors (IIA) Professional Practices Framework Generally Accepted Accounting Principles (GAAP), internal controls, and cross functional business processes (i.e. information technology, human resources, financial services, contract management, facilities management, cybersecurity, etc.)
• Knowledge of best practices over internal audit, investigations and advisory approaches for consideration in the development and implementation of service goals and objectives.
• Ability to understand and operationalize complex legislation and continuously improve.
• Experience in dealing with complaint related mechanisms such as Whistleblower policies (intake, fieldwork, reporting, preparing documents for submission to law enforcement, providing testimony in court, etc.)
• Ability to oversee projects in new areas and develop related methodologies.
• Excellent project management skills and ability to lead different areas of ongoing projects.
• Uses strong leadership, strategic thinking, problem solving and innovation abilities to develop effective strategies to ensure attainment of goals, including the ability to redirect and mobilize staff.
• Applies superior communication and conflict management skills to achieve support for audit findings and recommendations and in-turn, foster change across the organization.
• Communicates effectively at a superior level both verbally and in writing to ensure complex information is communicated appropriately at the Executive Team and Board level.
• Demonstrated ability to establish and maintain effective relationships at all levels of the organization and with external partners.
• Ability to operate related equipment and operationalize audit, investigative and advisory software applications.
  
  

About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka'pamux Nations and is home to 32 First Nations within the Fraser Salish region.

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health's hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

Together, we are the heart of health care.

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