Claims Advisor - Real Estate

We offer more than a job, we offer a career!

• We support our employees to shape their career by encouraging continuing education and investing in training and development.
• We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
• We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
• We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
• We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.
• We recognize the importance of work life balance with our hybrid work program, wellness allowance, and year-round social activities and events.

BFL CANADA is looking for a Claims Advisor in our Vancouver office!

The purpose of this position is to serve as a liaison between the client, adjusters, vendors and insurers in resolving incidents and claims while performing various tasks related to the fair, equitable and timely settlement of incidents and claims on BFL CANADA Real Estate accounts and promoting BFL CANADA as the broker of choice.

If you’re looking for a dynamic work environment, keep reading!

Your day as a Claims Advisor

• Upon notification of a new claim, reviews the relevant policy and gathers all necessary facts and information and contacts the insurer.
• Conducts analysis of claims and coverage in order to provide effective solutions to coverage issues.
• Provides technical expertise to clients regarding claims coverage.
• Communicates effectively and professionally with the client and Client Management team regarding notification, progress and resolution of claims.
• Builds and maintains excellent working relationships with adjusters and insurers and solicitors.
• Negotiates payments and reimbursements with the insurers on the client’s behalf.
• Liaises with the Accounting department to ensure proper settlement of claims.
• Provides assistance, mentorship and support to other members of the Claims team.
• Participates in presentation to prospective clients and/or associations, as needed. Maintains current and accurate files and documentation for each claim on EPIC.
• Prepares claims reports as required.

Our Ideal Candidate

• University degree or Professional insurance designation
• Minimum 5 years claims experience
• Level 2 license or applicable provincial license requirements
• Experience with higher value and complex claims
• Excellent technical knowledge, attention to detail and precision
• Exemplary analytical and problem solving skills
• Proven ability to work collaboratively and professionally with clients, team members and others within the organization
• Strong verbal and written communication skills
• Effective time management and organizational skills
• Client centric and service oriented perspective
• Ability to work calmly under pressure

The expected salary for this role ranges from $70,000 to $90,000. Annual salary will be determined by factors including prior experience, location, business segment, and relevance of the candidate’s skills to the role.

Who we are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in Canada. The firm has a team of over 1400 professionals located in 27 offices across the country. BFL CANADA is a founding Partner of Lockton Global LLP, a partnership of independent insurance brokers who provide risk management, insurance and benefits consulting services in over 140 countries around the world.

Here at BFL our employees have the freedom to demonstrate their own creativity, leadership and entrepreneurship because we strongly believe in them. We are a national collaborative team that thrives in a fast-paced environment.

Office Information

Our Vancouver office is situated in Coal Harbour, half a block from the world renowned Seawall. Employees often enjoy activities along the Seawall during their lunch break with Stanley Park being close by. Our office is easily accessible for employees by car and public transit and there are bike storage lockers in our building.

Let’s stay in touch: follow us on LinkedIn to see what we are up to and check out our other job openings.

Learn more about us on our website: www.bflcanada.ca

BFL CANADA is an equal opportunity employer.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.