Residential Appraiser (Vancouver)

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We're looking for a Residential Appraiser to join our growing Intact Prestige team. In this permanent position, you'll play a key role in delivering exceptional service to our high net worth clients across the BC region.

Whether you're an experienced Residential Appraiser or a Property Adjuster with strong customer service skills, we are open to considering candidates from various backgrounds. If you're transitioning into the appraisal field, don't worry—we're happy to provide the necessary training to ensure you succeed in your new role.

You will conduct thorough appraisals, assess risk, determine replacement costs, and identify potential loss exposures, all while providing tailored solutions to meet the specific needs of each unique property.

What You'll Do:

• Deliver an effortless and exceptional customer experience, in line with Intact Prestige's high standards.
• Conduct on-site property inspections, measure, photograph, and assess premium finishes and unique home features.
• Collaborate with brokers, clients, underwriters, and internal teams to assess and evaluate risks and exposures.
• Build and maintain relationships with local contractors to stay informed on regional construction costs and trends.
• Stay current with building codes, industry trends, and any shifts in construction practices or costs.
• Identify, evaluate, and recommend loss prevention solutions for high net worth residential properties.
• Assist underwriting with acquiring new business and supporting account retention by identifying coverage gaps.
• Travel regularly throughout the BC region, including occasional overnight trips.

What You Bring:

• Minimum 3 years of experience in Property Adjusting, Property Appraisal, or a related field, with a strong background in customer service.
• Excellent communication skills—both verbal and written—with an emphasis on delivering superior client service.
• Strong ability to work independently and manage your own time while collaborating with a team.
• A solid understanding of high-end residential construction, architectural features, and fire protection systems.
• Ability to read and interpret architectural plans is a plus.
• Familiarity with architectural drawing or estimating software is an asset.
• Strong organizational and time management skills, with the ability to meet deadlines.
• Valid driver's license and clean driving record.
• CIP, CRM, or architectural designations preferred but not required.

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Salary of the successful candidate will typically be positioned between the following range, taking into consideration a number of factors including prior experience, qualifications, anticipated contribution to role, location and internal equity:

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.