Leasing Consultant

RESPONSIBILITIES

Marketing + Leasing

• Encourages appointments or viewings with all prospective resident callers, walk-ins, and email inquiries
• Qualifies prospective residents to determine their needs and suitability as candidates
• Conducts viewings of the property and suites with prospective residents
• Sells specific property benefits to prospective residents in order to obtain a commitment to rental
• Negotiates leases to achieve optimum value
• Inspects upcoming suite availabilities prior to showing to potential residents
• Informs the Community Manager of any deficiencies or problems noted in the building or on the property that require attention
• Conducts monthly market surveys and provide the information to Head Office
• Carries out other duties and/or procedures related to marketing as assigned

Administration + Reporting

• Review, complete and maintain Availability Report and Traffic report
• Registers all prospective residents using a Guest Registration Card
• Collects and completes all pertinent information on the Application Form and forwards to the Property Manager for approval
• Completes background checks, order credit checks, completes and executes the signing of all leases, schedules, assignments, and addendum forms
• Notifies all applicants of the Landlord's decision (approval or decline) of the application
• Provides move-in package to new residents at time of lease signing; provides a full orientation when possible
• Assists with coordination of moving elevator reservations for move-ins and outs with the Community Manager for new and current residents
• Assists with completion of incoming and outgoing suite inspections and documents as required
• Carries out other duties and/or procedures related to rental and administration of suites as assigned

Customer Service

• Handles all telephone and walk-in inquiries from prospective residents professionally and courteously
• Follows up with prospects

QUALIFICATIONS

• 1+ year of Real Estate experience
• Leasing experience an asset
• Intermediate level knowledge of Yardi and MS Office (Word, Excel, and PowerPoint)
• Must possess exceptional communication and interpersonal relationship skills
• Strong attention to detail and problem-solving is required
• Must be a self-starter with high degree of initiative, creativity, collaboration, and flexibility
• Have a thorough understanding of competing properties and current market conditions
• Bachelor's Degree is preferred