Marketing Operations Specialist
Job ID: 8325
Working Business Language: English
Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan.
The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $68,000- $85,000. Candidates with salary expectations outside of the range are still encouraged to apply.
About Us
At Wawanesa, we’re proud to offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB
The Wawanesa Mutual Insurance Company (“Wawanesa Mutual”), founded in 1896, is one of Canada’s largest mutual insurers, with over $3.5 billion in annual revenue and assets of $10 billion (CAD). Wawanesa Mutual, with its National Headquarters in Winnipeg, is the parent company of Wawanesa Life, which provides life insurance products and services throughout Canada, and Western Financial Group, which distributes personal and business insurance across Canada. Wawanesa proudly serves more than 1.7 million members in Canada, and we are home to more than 3,600 employees distributed across the Canadian regions and communities where we operate. We give back to organizations that strengthen communities, donating more than $3.5 million annually to charitable organizations, including over $2 million annually in support of people on the front lines of climate change. To learn more visit wawanesa.com.
We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.
Job Overview
The Marketing Operations Specialist is a key member of the Marketing team, playing a key role in streamlining operations and managing the marketing budget. This detail-oriented incumbent will report into the Manager, Marketing Operations with administrative and project management related assignments. This role requires strong organizational skills, ability to learn new technologies, proficiency with budgeting, and the ability to collaborate cross-functionally to ensure seamless execution of marketing initiatives.
Job Responsibilities
- Capture, track, and reconcile marketing spend to ensure accurate reporting and alignment with finance.
- Ensure timely processing of invoices and communication of accruals for the Marketing team.
- Maintain strong internal partnerships by working closely to manage monthly estimated spend per business owner.
- Manage the Marketing Intake mailbox and direct requests to marketing business partners.
- Allocate tasks, track progress, and proactively identify and address any potential roadblocks or resource constraints.
- Administer licenses and champion adoption for marketing workflow planning tools and processes (i.e., WRIKE, Planful).
- Develop custom, automated reports and dashboards using planning software (i.e., WRIKE, Planful) to visualize key metrics and KPIs, providing stakeholders with clear and actionable information.
- Assist with establishing SLAs and key process performance indicators (KPIs) and providing ongoing tracking and measurement of them.
- Standardize and document operations processes to enhance team efficiency and ensure best practices across the entire marketing organization to streamline workflows.
- Day-to-day maintenance and optimization of our integrated marketing calendar.
- Identify opportunities for automation to streamline repetitive tasks and reduce manual effort.
- Assist in other marketing projects as needed by supporting the Manager, Marketing Operations in developing comprehensive project plans, timelines, and dependencies for key programs and campaigns.
- Ensure marketing process documentation is up-to-date, accurate, and easily accessible.
Qualifications
- Post-secondary diploma in business, marketing, communications, or related field.
- 3+ years of experience in marketing operations or a related field.
- Highly desired team player with effective communication skills and strong project management background.
- Excellent organizational skills including handling multiple demands and assignments and the ability to prioritize tasks effectively and efficiently.
- Strong analytical skills and a passion for timelines/tasks.
- Experience with marketing planning tools such as WRIKE, JIRA, Marketing budgeting software is an asset.
- Desire and interest in marketing technology.
- Proficiency in Microsoft Office Suite, including Excel and PowerPoint.
#LI-AF1 #LI-Hybrid
Wawanesa is proud to be one of Manitoba’s Top Employers, a Kincentric Best Employer in Canada and a Forbes Best Employer in Canada recognizing an exceptional place to work!
Diversity Equity, Inclusion & Belonging
Wawanesa is an equal opportunity employer and is committed to fostering a diverse workforce that is equitable and inclusive for all. Wawanesa provides equal employment opportunity to all employees and applicants without regard to an individual’s protected status: race/ethnicity, colour, religion, creed, sex or gender, sexual orientation, gender identity or expression, family or marital status, pregnancy/childbirth or related conditions, national origin, disability, military or veteran status, or any other protected status. Disability or medical-related accommodations are available upon request throughout all aspects of the recruitment and selection process. Candidates requiring reasonable accommodations may contact, in confidence, jobs@wawanesa.com.
If you are interested in this exciting, challenging position with Wawanesa, apply today with your Resume.
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