Director - Finance as a Service
Job Type: Permanent
Work Model: Hybrid
Reference code: 127762
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Vancouver, BC; Victoria, BC; Winnipeg, MB
Our Purpose
At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.
- Partner with clients to solve their most complex problems
- Experience a firm where wellness matters
- Be empowered to lead and have impact with clients, our communities and in the office.
- Be expected to share your ideas and to make them a reality.
- Be part of a firm that leads the way and pushes themselves to look like contemporary Canada.
About Deloitte's OperateNext, Finance as a Service Practice:
Deloitte's OperateNext - Finance as a Service practice supports our clients by operating their controllership and related accounting processes such as procure to pay, order to cash, record to report, intercompany, and fixed assets (all Business Process Outsourcing or "BPO" activities related to the accounting team - Business Process Outsourcing) in a managed services environment. We bring together the best in Deloitte, including finance transformation expertise, technology, and the accounting team to run these functions on behalf of our clients. By addressing challenges such as back-office finance functions, transactional reporting, ERP implementations, and Business Process Outsourcing (BPO) solutions, we provide services that combine specialized talent, innovative tools, and industry expertise.
Through a hybrid shared service model, we help organizations reduce costs, enhance financial insights, and build a foundation for sustainable business growth. Our solutions integrate automation, analytics, and advanced technology to empower better decision-making, streamline operations, and foster continuous improvement.
The Opportunity:
We are seeking an accomplished Director to lead delivery excellence in Deloitte's OperateNext Finance & Accounting BPO offerings in Canada. This role focuses on delivering high-quality financial transformation and BPO projects, optimizing client operations, and embedding innovative technologies and practices into their finance functions.
As a director, you will oversee complex engagements, ensuring alignment with client goals while driving operational improvements and transformative outcomes. Your ability to deliver high-value BPO solutions, manage risk, and foster collaboration will be critical to success.
Key Responsibilities:
• Strategy Development: You will develop and implement strategies to expand Deloitte's OperateNext Finance and BPO offerings and strengthen its presence in the Canadian market. By aligning Deloitte's capabilities to client needs, you will identify opportunities for enterprise-level BPO engagements and create tailored solutions to support their operational and strategic objectives.
• Delivery Leadership: In this role, you will oversee the design and execution of Finance & Accounting transformation and BPO projects, focusing on areas such as back-office finance operations, transactional reporting, ERP and other software implementations that optimizes accounting operations, and operational efficiency of people and processes. By embedding automation, analytics, and innovative BPO models, you will deliver measurable improvements in client processes and outcomes.
• Operational Transformation: You will partner with clients to assess their current finance operations, identify opportunities for BPO-driven efficiency improvements, and implement solutions that streamline processes, enhance reporting accuracy, and enable data-driven decision-making. Your leadership will help clients prepare for scalable growth while optimizing their finance and BPO environments.
• Risk Management & Governance: You will proactively identify risks and establish governance frameworks to ensure compliance, accountability, and quality across all BPO engagements. By navigating complex challenges and mitigating potential risks, you will maintain alignment with client objectives and drive successful project execution.
• Collaboration & Integration: You will foster collaboration across Deloitte's practice areas, leveraging specialized capabilities to deliver comprehensive and integrated BPO solutions. Building strong relationships with clients and stakeholders, you will ensure alignment, transparency, and sustained success throughout engagements.
• Continuous Improvement: By embedding a culture of innovation, you will identify opportunities for long-term improvements and guide clients in adopting advanced technologies and BPO practices. Your focus on sustainable transformation will position clients for ongoing success in their finance operations.
Qualifications & Attributes:
• Delivery Expertise: You have proven experience running accounting operations in a shared services environment, either within industry for larger corporations or have experience running managed services within a professional services environment in large ERP systems such as SAP Oracle and Workday. You bring proven experience in leading complex Finance & Accounting transformation within an accounting team, with deep expertise in back-office finance operations, transactional reporting, ERP and other software implementations to bring efficiency and reduce costs of running finance and accounting functions, and automation. Your ability to design and execute high-impact solutions will be critical to delivering exceptional client outcomes which include your ability to map accounting processes to the appropriate technology in a high internal controls environment and deliver quality results from your accounting team.
• Leadership & Collaboration: With a strong background in managing cross-functional teams and aligning diverse stakeholders, you excel at building trust and driving collaboration. Your ability to engage with clients at all levels and maintain alignment with their strategic objectives sets you apart as a trusted advisor.
• Risk Management: You possess a keen ability to identify, assess, and mitigate risks, ensuring the delivery of quality outcomes from accounting teams. Your experience in establishing governance structures and strong internal controls ensures accountability and compliance.
• Strategic Mindset: As a purpose-driven leader, you excel in developing innovative, client-centric BPO strategies that deliver measurable results. Your entrepreneurial mindset and commitment to continuous improvement will enable you to drive transformative change.
• Purpose-Driven Approach: Your passion for creating long-term value, fostering collaboration, and embedding innovation in client solutions reflects Deloitte's commitment to excellence. With a focus on sustainable impact, you ensure that every engagement delivers lasting benefits for clients and their operations. Experience working in a professional services environment is an asset.
• Professional qualifications: You need an accounting designation in Canada or in the US
What We Offer:
Deloitte offers an inclusive and collaborative work environment, opportunities for continuous growth and development, and the chance to work with some of the brightest minds in the industry. We are committed to fostering a diverse and inclusive culture where everyone can thrive and contribute to our shared success.
Join Deloitte's OperateNext Finance as a Service team as a Director to lead delivery excellence, drive innovation, and make a lasting impact in the marketplace.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours
At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.