Job Summary
Job Description
PRIMARY RESPONSIBILITIES:
Remain up to date on a minimum of 3 of desks so as to be able to back fill throughout the year
Assist with training and onboarding of new staff
Aid in managing volumes and organizing workflow
Work constructively with teams across multiple business entities in a fast paced environment
Process the settlements of North American Fixed Income & Equity Securities and handle all trade exceptions on a timely basis
Reconcile cash and position breaks related to settlements
Possess good knowledge of the products and systems required to accomplish daily responsibilities (CDS, DTC, APEX, ICI IMPACT, BPS, etc.)
Ensure adherence to policies, procedures, standards and guidelines instructions and ensures processes and controls are in place to minimize operations risk
On an ongoing basis will assist Managers, Canadian Securities Settlements with any ad hoc requirements / tasks
EDUCATION AND/OR EXPERIENCE:
Required
Undergraduate Degree / College Diploma or Equivalent Work Experience
Strong customer service skills
Strong communication skills
Strong risk management skills, including ability to determine when something should be escalated effective problem identification and resolution skills
Strong organizational skills with attention to detail
Ability to work effectively in a team environment as well as independently as required
Ability to handle multiple priorities in a fast paced pressured environment
Ability to quickly respond to changes in routine without major errors or disruptions to supported business units
Ability to work effectively with a variety of personalities across different teams
Preferred
CSC
Strong working knowledge or Windows and Microsoft productivity products (Outlook, Excel, Word)
Basic knowledge and understanding of brokerage operation processes
Client service experience
Previous settlements or operations experience an asset
COMPETENCIES:
Behavioural
Drive to Impact
Adapt Quickly, Always Learn
Unlock the Potential of Our People
Speak Up for the Good of RBC
Technical
Strong working knowledge of Microsoft Windows and
Windows-based software
Strong working knowledge of CDS and Arrow
Strong working knowledge of BTS
Job Skills
Additional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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