Senior Manager, Cross-program Project Management, Deloitte Global Transformation
Job Type: Permanent
Work Model: Hybrid
Reference code: 127386
Primary Location: Toronto, ON
All Available Locations: Edmonton, AB; Halifax, NS; Kitchener, ON; Toronto, ON
Our Purpose
At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.
- Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
- Experience a firm where wellness matters.
- Be expected to share your ideas and to make them a reality.
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Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.
What will your typical day look like?
The Cross-Program Project Management Senior Manager will be expected to be a self-starter who can complete assigned activities with limited oversight, but with guidance from the team's leaders. This role and the team must be comfortable working with a globally diverse and dispersed team. Specific responsibilities:
- Manages overall coordination of program planning, execution and delivery of cross-program design and delivery to meet technology and business requirements
- Develop an effective strategic business partnership with globally dispersed team and clients
- Establishes and facilitates regular cross-program governance and status meetings.
- Facilitate process governance activities, including reviewing process design changes and serving as escalation point for items related to the key requirements of the business
- Drives program teams to meet key cross-program milestones according to planned schedule
- Manages and escalates program issues and risks as appropriate; proactively identifies and manages the resolution of risks and issues that may negatively impact a program or deliverables; seeks and implements innovative ways to remove project obstacles.
- Delivers timely cross-program reports and performance dashboards. Conducts regular project reviews and communicates the status of programs in both formal and informal settings.
- Documents, shares, and leverages cross-program lessons learned.
- Builds relationships with stakeholders and program teams to effectively manage and deliver quality to client stakeholders
- Promotes the effective teamwork and spirit of partnership
- Contribute to the success of the team by ensuring work quality of the highest level
About the team
The Global Business Process team maintains the design and integrity of the end-to-end processes across the Opportunity to Engagement (O2E) landscape with a focus on further globalization and standardization. Appropriate governance and integration with member firm priorities needs to be delivered as the business matures and evolves through future deployments and advancements to the enabling technology platforms. This role will influence and facilitate key stakeholders across global technology and enabling areas to understand critical business requirements, define the roadmap and delivery, and ensure key milestones and delivery is met for our stakeholders.
Enough about us, let's talk about you
Do you possess the following?:
Education: Bachelor's Degree required. MBA or other relevant Masters degree preferred. Outstanding academic background: undergraduate degree with rigorous analytical and quantitative focus.
- 8-12 years overall experience. At least 4 years' experience from a top tier strategy consulting firm, large Corporate or $1B+ private enterprise.
- High degree of comfort working in an unstructured environment that requires leveraging influence to solve complex, open-ended issues with varying stakeholder needs
- Ability to synthesize information and structure this into meaningful solution options or recommendations
- Outstanding research and presentation skills; superior PowerPoint and Excel skills required
- Demonstrated experience delivering effective business solutions and strategies, frameworks or tools for use at an organization-wide level
- Flexibility and ability to pivot work as necessary
- Proactive and results-oriented player who wants to help build a high performance team
- Ability to work well under pressure and act in utmost confidentiality with sensitive leadership information
- Proven track record in navigating through complex organizations, and with strong influencing skills to drive initiatives through to their successful conclusion
- Can interpret business objectives and drivers to shape initiatives to deliver outcomes that fulfil these business objectives
- Ability to work under constantly changing conditions and tight deadlines
- Strong written and verbal communication skills with the ability to present to and collaborate with business leaders
- Strong ability to communicate across all levels of the organization. Must have demonstrated progressive growth and increased accountability over time
- Demonstrated experience leading and interacting with virtual teams across multiple time zones and in matrix organization
Total Rewards
The salary range for this position is $104,000 - $215,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours
At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.