Commercial Claims Appraiser, Property Large Loss

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

We're looking for a Commercial Claims Appraiser, Property Large Loss to join our growing team!

You will work on large and complex commercial property claims through all distribution channels. The types of losses may include Commercial Property, Energy, Equipment Breakdown, and additional Specialty Claims.

What you'll do here:

• Provide detailed scope of damage for commercial losses with exposures in excess of $1M
• Analyze damage and create rebuild or reconstruction estimates, inclusive of identification and contingency factors
• Prepare tender documents and participate in the detailed analysis of bid packages, verifying accuracy, proposed timelines and scheduling
• Collaborate with the adjusting team to identify mitigation opportunities, and separate covered and uncovered costs
• Provide a detailed review of contractor invoices, supporting documentation, and recommendations for progress payments
• Oversee repair process to ensure timelines and budgets are met while tracking changes to ensure budget accuracy
• Responsible for time and materials oversight and cost negotiations, such as equipment, hourly rates, profit/overhead and economies of scale
• Assist with customer escalations
• Calculate ACV and RCV efficiently
• Dissect overlapping costs and responsibilities in multi-party losses
• Investigate and assess bylaw and code upgrade requirements
• Work with multiple stakeholders to identify potential risks, hazards, and trends, feedback and learning opportunities
• Mentor and guide regional appraisers to support succession planning
• Leverage your expertise in a creative, continuous improvement environment to support a model of best practice operations

What you bring to the table:

• Diploma in building appraisal and/or a relevant combination of education and experience
• Ten years of appraisal experience with a focus on large commercial losses
• Excellent knowledge of the Xactimate estimating software
• Extensive technical and practical knowledge of restoration of commercial construction
• Critical thinking and curiosity when approaching complex problems in time-sensitive situations
• Effective communication that enhances favorable business relationships and provides guidance to clients
• A knack for solving challenges while being able to gather information, evaluate scenarios and negotiate toward a solution
• Adapt to changing needs with optimism, flexibility, and agility
• Impeccable planning and organization skills that can establish an effective strategy
• Strong collaboration skills with a keen inclination to mentor and coach
• Appropriate knowledge of all relevant regulatory and code requirements
• Travel regularly as needed
• Have a valid driver's license and a good driving record.
• Bilingualism (French/English) is an asset

This role is eligible for employee referral bonus. #myReferrals3000

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What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

• A financial rewards program that recognizes your success

• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

• An extensive flex pension and benefits package, with access to virtual healthcare

• Flexible work arrangements

• Possibility to purchase up to 5 extra days off per year

• An annual wellness account that promotes an active and healthy lifestyle

• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

• Inspiring leaders and colleagues who will lift you up and help you grow

• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact's commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We'll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.