Bilingual Claims Examiner

Who we are:

People are at the heart of the Allianz brand. At Allianz, helping people is in our DNA. We believe in being a part of the solution for a better tomorrow, and know that we have a positive impact on people’s lives across the globe. If you are looking to be part of something big, then come join our local family - we want to hear from you!

About the role:

Review, examine, calculate and make decisions on a variety of claims in accordance with applicable policy and service standards. Required to attain performance objectives on a monthly basis.

You are great at:

• Reviewing, examining, calculating, and making decisions on a variety of claims received in the claims processing unit, to ensure the claim is paid in accordance with the respective policy and within the contracted timeframes.
• Conducting research via policies/flipcharts that can provide additional information needed to adjudicate claims.
• Entering notes into the computer system/databases as required.
• Facilitating stop payment requests and processing reissues accordingly.
• Placing outbound calls to customers or providers to obtain information required to adjudicate a claim.
• Creating and sending various types of professional correspondence.
• Responding to inter-departmental inquiries.
• Responding to escalations in a timely manner.

What it takes:

• Post-secondary education and a minimum of 6-12 months experience in a similar role.
• Ability to pay close attention to detail and multi-task.
• Possess sound judgment and good decision-making skills.
• Fluency in French is required.

What we offer you:

• A competitive total rewards package, including benefits coverage as of your first day of employment, participation in the company’s annual incentive bonus plan, an employer matched retirement plan, tuition reimbursement support, generous paid time off, and much more!
• A Referral Program that rewards you for referring your qualified friends and family
• Employee discounts at a wide variety of retailers and services
• The opportunity to grow with a large, global organization

All successful candidates must be able to pass an Enhanced Reliability Check performed by the Government of Canada.

At Allianz, we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. If you require accommodation at any time during the recruitment process, please call our toll free number at 1-800-461-1079 and ask to speak to a member of the Talent Acquisition team.