Commercial Claims Advocacy Associate

Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless pursuit of excellence. As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions. Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

GGB's Claims division in Ontario is hiring! As the Claims Advocacy Associate, reporting to the Claims Director, you will be providing support to the Gallagher Ontario Commercial Claims team. This role is a phenomenal entry point for anyone looking to build a career in the insurance industry!

Work Environment Hybrid (Agile) – We at Gallagher enjoy the benefits of working remotely while also collaborating and interacting with each other in the office. This position can be based out of Gallagher's London, Stoney Creek or Markham office locations.

• Data input using EPIC, Word and Excel
• Maintain, coordinate and update files
• Connect with adjusters with respect to open claims
• Process all incoming mail in a timely fashion
• Receive and report minor new claims from clients
• Assist the Claims Advocates with workload as the need arises
• Work on special Claims projects as the need arises

• Completion of post-secondary education within the Business Insurance programs considered an asset for this role
• RIBO, CAIB or CIP designations or courses completed towards designations an asset
• Client services and/or advocacy experience within Commercial or Personal Insurance considered an asset
• RIBO designation is required to be attained within 6 months of starting this role
• Proficient in Microsoft Office products (Word, Excel, Outlook)
• High attention to detail and accuracy
• RIBO License required to be attained within 6 months of starting this role
• Excellent time management and interpersonal skills
• Ability to multi‐task between a variety of tasks, projects, and deadlines
• Comprehensive and effective verbal/written communication skills#LI-SS1 #LI-HYBRID

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Flexible medical & dental coverage to meet your household's needs
• Life, Dependent Life and AD & D Insurance options
• Retirement savings including RRSP including a company match, TFSA, pension and more
• Employee Stock Purchase Plan

Other benefits include:

• Educational expense reimbursement
• Employee assistance programs
• Discounted gym membership (GoodLife Fitness)
• Opportunity for flexible work arrangements
• Paid sick days & personal days
• Paid Time Off to Volunteer
• Employee education recognition program
• Employee referral bonus program
• LifeWorks Employee Assistance Program
• Matching Gift Program

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.