Adjudication Associate, Credit Adjudication
Job Summary
Job Description
What is the opportunity?
You will review and communicate credit decisions for complex Branch, Advice Centre and Mortgage Specialist applications. You will provide exceptions requiring expert knowledge, experience and analysis relative to risk policy. You will assess the inherent risks while respecting Bank policies and recommend exceptions to credit principles, rules and guidelines. You will develop a strong relationship with sales and service partners by providing ongoing coaching to ensure optimal client satisfaction.
Please Note: This is a hybrid opportunity for applicants within commuting distance to the Meadowvale Centre location at 6880 Financial Drive.
What will you do?
- Effectively communicate and reinforce RBC Vision, organizational values and strategic direction of Credit Adjudication
- Provide leadership to achieve a superior client experience, profitable business growth and productivity
- Provide the right decision the first time
- Demonstrate teamwork, including the four Essentials of Colleague Care with team and partners
- Actively communicate with sales partners and positively impact the sales force through quality coaching and valuable feedback
- Ensure submissions include sound credit judgment and adherence to policy and procedures
- Resolve escalated client issues or credit guideline/policy gaps
- Identify innovation to improve the efficiency and effectiveness of the Centre
What do you need to succeed?
Must-have
- Lending experience, including Personal Credit and/or mortgage financing
- Solid knowledge and understanding of lending guidelines and policy
- Ability to work independently
- Able to work shifts within the business hours of 9am - 7pm (EST) Monday to Saturday
Nice to have
- Advice centre, branch or adjudication experience
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program
- Leaders who support your development
- Ability to make a difference and lasting impact
- Opportunity to take on progressively greater accountabilities
Job Skills
Business Case Design, Credit Analysis, Credit Card Systems, Data Gathering Analysis, Financial Statement Analysis, Loss Prevention Plans, Retail Sales Support and Administration, Retail Systems, Risk Management, Taking OwnershipAdditional Job Details
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Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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