Associate Director, Imt & War Coe

WHAT IS THE OPPORTUNITY?

The BCM Central Team supports all RBC businesses with incident management routines & real time incidents, employee mass communication tool usage, work area recovery testing & declarations, including further enhancing the teams mission statements . Playing a key role in the overall recovery site management, scheduling of testing, and maintenance of the solution by coordinating with other internal partners.

WHAT WILL YOU DO?

• Manage the implementation of multiple concurrent initiatives of varying complexity in a time efficient manner. Monitor and control activities according to plan.
• Continuously identify potential issues, conflicts, and risks. Analyze, mitigate and escalate where appropriate
• Prepare business BCM Advisors for potential business disruptions through effective incident management guidance & routines, communication and reporting processes
• Coordinates tactical BCM activities including:
  • Conducts BCM exercises to validate planning assumptions and test controls (including work area recovery, contact exercises and tabletop simulations as required)
  • Triage incident calls during assigned BCM Pager rotation, supporting global business units - 24/7/365 (including holidays)
  • Ability to travel to the different work area recovery locations within the GTA region, and support business operations with an onsite presence starting from 3-4 days/week
  • High availability and ability to support RBC 24/7/365
• Conduct regularly schedule audits on recovery sites to maintain the integrity of the recovery solution, personnel access to the building, costs associated with activities & site design, and key stakeholder list

WHAT DO YOU NEED TO SUCCEED?

Must have:

• College or University degree in Business Administration, Technology, or BCM and Emergency Management (ABCP or CBCP)
• High level of proficiency in written and oral communication skills along with strong presentation skills. Ability to determine the information and communication needs of the stakeholders and project.
• Ability to lead and support large business incident management teams & projects
• Proficiency in leveraging and using MS Office tools, Everbridge, and ServiceNow.
• Minimum 5 years experience with supporting the RBC business units in an operations or technology related environment

Nice-to-have:

• 5-10 year's experience in the BCM & Emergency Management
• Minimum 5-10 year's experience in the Financial industry supporting business operations and/or Technology
• Working with executives during incidents and business disruptions to restore to business as usual

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

#LI-Hybrid

Job Skills

Business Continuity Management (BCM), Business Functions, Business Process Design, Communication, Critical Thinking, Decision Making, Drive to Impact, Emergency Response, Financial Risk Management (FRM), Group Problem Solving, Incident Management, Operational Risks, Planning Ability, Risk Control, Teamwork

Additional Job Details

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGAMISSISSAUGACanada37.5Full timeGROUP RISK MANAGEMENTRegularSalaried2024-12-132025-01-24

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above