Director, Group Health Solutions

What is the opportunity?

Are you interested in working within a client-centric and innovative group insurance business and a team that is focused on best-in-class product management, fostering a culture of collaboration and agility, and empowering employees to deliver value for our clients, advisors, and partners? Leveraging your extensive health and pharmacy knowledge, in this role you will be responsible for the strategic development and ongoing management of RBC Insurance's Health & Dental (H&D) product portfolio and well-being solutions. Serving as subject matter expert on group health benefits product design and claims management policies, as well as staying abreast of industry & regulatory developments and trends, this role will drive the development and implementation of identified strategies and initiatives designed to sustain RBCI's competitive advantage and achieve financial objectives. The role will also oversee day to day product management of this portfolio and work closely with stakeholders and business partners, to drive new revenue opportunities and/or increase profitability, efficiency, and retention.

What will you do?

• Lead the advancement & implementation of strategic product initiatives designed to sustain RBCI's competitive advantage in the Group benefits market
• Working closely with other Product & Pricing leaders and leaders in Underwriting, Claims, Finance, Sales/Distribution, and IT, the role will identify product launches and enhancements required to win in our target market and to achieve financial objectives of the organization
• Monitor the financial performance of products and identify opportunities to act where required to support achievement of stated financial objectives
• Proactively and reactively resolve product-related client & employee escalations, in partnership with Legal, Claims, Sales, Operations, and third-party supplier partners
• Conduct regular product reviews to ensure updates required because of regulatory changes have been incorporated into policy & procedures, operational risk is assessed, and compliance requirements are being followed, etc.
• Provide subject matter expertise for assigned products to support needs of partners in Sales & Distribution, Service & Operations etc.

What do you need to succeed?

Must-have

• Deep health industry, pharmaceutical, and group product knowledge or related business experience (10+ years)
• Business and financial insight with strategic orientation and competitive edge mindset
• Strong analytical mindset, facilitating effective escalation management, decision making and simplification of complexities in Health products and services.
• Strong interpersonal skills and ability to "tell the story" (in written and oral communication)
• Organizational awareness and ability to build and leverage partnerships with cross-functional and external stakeholders
• Adaptable to work independently in a fast-paced, dynamic environment with multiple competing priorities
• People management

Nice-to-have

• Strong financial acumen
• Actuarial experience
• Project Management
• MBA or equivalent

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
• Competitive pay and high-earning potential
• All the tools, training, and team support you need to grow your business and career
• Flexible work/life balance options
• Sophisticated RBCI software tools to boost your productivity and grow your business

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.