Health and Welfare Implementation Specialist

Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential, and create a legacy of remarkable transformation.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Our application delivery professionals play a key role in outsourcing the administration of employee benefit plans. Working closely with the project manager, clients and colleagues, the Implementation Programmer plays a key role in the configuration, development, and deployment of health and welfare system implementations, vendor feeds and ongoing maintenance activities. This includes the development of reports, interfaces and customizations in the current applications footprint and the configuration and development of new stand-alone applications as required. The Senior Programmer will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve systems issues, will review code and offer suggestion and mentorship as required.

• Analyze plan documentation, data, and interface requirements
• Meet with systems owners, and end users to define business requirements and systems goals, and identify and resolve business systems issues.
• Executing the configuration of the system, data configuration and vendor Interfaces based on requirements
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
• Collaborate with other business SMEs in the development of system solutions
• Providing quality assurance on system parameters and vendor interfaces
• Liaise with third-party support and vendors as required
• Developing and reviewing system functionality
• Developing, reviewing and maintaining technical/user documentation
• Attend, participate and contribute to team meeting and client meeting
• Work with users to provide system support and troubleshoot system problems on complex issues
• Collaborate closely with the Project Manager/Team Leader to communicate project progress and delivery

• 5+ years of system configuration and/or interface programming
• Strong Knowledge of SQL and SQL Server stored Procedures
• Knowledge of Health & Welfare (benefits) programs and administration as well as implementation processes
• Asset: Javascript or other scripting language.
• Knowledge of all Software Development Lifecycle (SDLC) activities, including, requirements, design, coding, unit testing, deployment and maintenance
• Demonstrated problem solving, analytical and decision making skills
• Excellent oral and written communication skills to communicate concepts and information to teammates and clients
• Enjoy working in a fast-paced, deadline-oriented project team environment
• System analysis/implementation/testing experience
• Proficient with Microsoft Word, Excel, and Access
• Proven knowledge in Analysis, Configuration and Defect Tracking

Required: Bachelor's degree and a minimum of 5 years related experience required.

Preferred: Industry specific certifications

Behaviors:

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Flexible medical & dental coverage to meet your household's needs
• Life, Dependent Life and AD & D Insurance options
• Retirement savings including RRSP including a company match, TFSA, pension and more
• Employee Stock Purchase Plan

Other benefits include:

• Educational expense reimbursement
• Employee assistance programs
• Discounted gym membership (GoodLife Fitness)
• Opportunity for flexible work arrangements
• Paid sick days & personal days
• Employee education recognition program
• Employee referral bonus program

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.