Company Summary

Come work for a company that's committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other's talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

The Director, Lawyer Services leads development of Products and Businesses designed to grow Share of Wallet, and also support Title Insurance growth. They will strive towards the North Star goal (profitable revenue on every Real Estate Transaction). The Director will lead the key in-flight Service Businesses (IDV, Search Assist, E&O) as well as find and develop new Service opportunities. They will be the company expert on Service businesses and mentor/lead product managers/specialists where appropriate.

HERE'S HOW YOU'LL CONTRIBUTE:

• Own Share of Wallet / Revenue growth of Lawyer Service businesses - these are the metrics that will drive you.

• Actively participate in strategic planning, as well as ongoing tracking/adjustments to business plans. On an ongoing basis you will identify opportunities/risks as well as recommend ideas and solutions.

• Translate ideas into concrete strategies, product enhancements and/or processes. Manage the execution and delivery and monitor success of product initiatives and track ongoing success against market share, revenue and customer experience targets.

• Support product managers and specialists to help understand the business and mentor them to effectively deliver on business objectives.

• Champion Lawyer Services business across FCT. Build relationships with internal partners and provide guidance to them as they support the businesses in achieving business goals. Spend significant time with revenue-driving partners (Sales and Marketing) ensuring they are meeting targets.

• Continually increase your expertise though analysis of key metrics, discussions with internal and external stakeholders, competitive analysis.

• Manage day-to-day situations, challenges, and opportunities on the Lawyer Services businesses.

HERE'S WHAT YOU'LL BRING:

• Proven track record in the insurance or financial services industry, over 10 years experience

• In-depth knowledge of title insurance, real estate transactions.

• Demonstrated ability to launch new products and grow existing products.

• Bachelor's degree required preferably in business or marketing

• Strong analytical skills and the ability to develop and execute strategic plans and turn ideas into solutions. Project management skills, Product management skills.

• In-depth understanding of insurance market dynamics, trends, and competitive landscape.

• Excellent interpersonal skills to establish and maintain relationships with clients, lawyers, clerks and industry and internal stakeholders.

HERE'S WHAT SETS US APART:

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include virtual healthcare and an Employee & Family Assistance Program

• Group retirement savings plan with company match

• Paid holidays and generous paid time off

• Hybrid work arrangements

• Paid volunteer opportunities and charitable donation matching

• Employee recognition programs that include referral incentives

• Potential for performance-based incentives

• The opportunity to participate in our stock purchase plan

• And more!

*As per terms of the employment agreement

The Great Place to Work® Institute has named FCT one of Canada's Top 50 Best Workplaces, Best Workplaces in Canada for Financial Services & Insurance, Best Workplaces in Canada for Women, Best Workplaces in Canada for Inclusion and Best Workplaces in Canada for Mental Wellness. We're also one of Achievers 50 Most Engaged Workplaces™ in North America.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT's hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.