Investigations Trainee (12-month Contract)

Requisition ID: 210348

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Global Transaction Banking

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB's comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose
Contributes to the overall success of the Global Transaction Banking in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team's business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

What You'll Do:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• Using well developed analytical skills and discretion, responsible for independently managing and processing large volumes of assigned cases in an accurate and timely manner. Using high analytical aptitude coupled with sound judgment the trainee is responsible to gather relevant data, draw conclusions and present solid recommendations.
• By leveraging solid interpersonal and communication skills in a fast-paced, deadline driven environment ensuring client satisfaction on a daily basis-responsible fo external parties (FX Traders, Directors, Senior Managers, Managers, Corresponding Bank's—all levels) in order to cultivate and expand close business client relationships and determine a proposed resolution for the case at point.
• In order to complete the lifecycle of the case the trainee is responsible for applying the utmost attention to detail when processing final outgoing payments for settlements ranging far beyond 100MM in value.
• Responsible for reacting and minimizing risk to the Bank on fraudulent transactions by continuing to analyze information received and challenge any anomalies or discrepancies to resolution. Also by applying effective and efficient communication skills using all channels of communication.
• Act as an escalation point for internal Departments for complex issues they are unable to resolve (inquiries fromallBNSRetailBranches,BSC,GTB,GWO(FX,DP, Lending, MMA). Responsible for gaining the reputation as a trusted advisorin orderto uphold theBanks service excellence standards.
• Participates in the daily huddles raising issues and operational deficiencies within the department. As such, responsible for promoting process improvement initiatives.
• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy , adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.
• Trainee Role could support multiple functions within Investigations/Vostro Accounting Teams.

What You'll Bring:

• Minimum 1-2 year's experience / exposure to Financial Intuitional back-office operations environment.
• Bachelor's Degree or higher and/or equivalent in work experience Proven ability to effectively communicate with a wide audience at various levels of any Organization.
• Proven sound judgment, analytical aptitude, interpersonal skills, and proven problem-solving skills.

#LI-Hybrid

Interested?

If your experience is closely related but doesn't align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That's why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?

Scotiabank wants you to be able to bring your best self to work - and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): Canada : Ontario : Scarborough

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.