Job Summary
Job Description
Your application will be considered for roles across these business areas within RBC Wealth Management:
RBC Wealth Management Financial Services
What is the opportunity?
We are seeking a Summer intern for a Technology/Developer role (including but not limited to the following: Software Developer, Quant Developer, Operation Analyst and Cybersecurity, IT Risk Analyst, and QA Automation Analyst) to join the RBC Wealth Management Team. If you are passionate to learn about IT operation and technical support, please read on.
What will you do?
Participate in all parts of software development lifecycle - design, implementation, and rollout of production systems
Create and review technical design documents, understand how the design will be used in the code development process, and facilitate meetings to design, troubleshoot, and enhancements development
Monitoring email queue closely and picking up issues/requests in a timely manner
Create ServiceNow tickets and assign them to the appropriate support teams
Create and maintain knowledge documents
Create design assets including user journey maps, wireframes, process flows, interaction designs and interactive prototypes
Engage in other tech support project as needed
Utilizing all available resources to perform issue investigation and troubleshooting e.g. documentation, escalations etc.
Monitoring and improving the availability of our software solutions and data integration batch jobs.
Proactively supporting in-house applications working with various monitoring tools
Creating and maintaining documentation for incident resolutionsConduct manual access reviews and role recertification
Provide guidance to business and technical stakeholders on RBC's compliance standards
Engage in organization level remediation planning
Manage and conduct Non-Personal ID & Password Access Management remediation project
What do you need to succeed?
Must have:
Major in computer science or an equivalent combination of education, experience, and training
Expert in SQL, C#, Java, NodeJS, Python, and Microsoft technologies can be beneficial (school project experience counts)
Knowledge of supporting Windows and Mac operating systems
Experience with Figma
Knowledge of supporting mobile devices such as iPhones, iPads, and Android devices
Ability to work effectively both independently and as part of a team
Excellent problem-solving skills, flexible approach to work and the ability to adapt to change
Strong written and verbal communication skills, with the ability to effectively communicate with both business users and technical individuals
Nice to have:
Knowledge and experience in supporting a trade floor environment
Understanding of Active directory
Understanding of trading systems such as Bloomberg/Reuters products
Please note:
In order to be eligible for these student positions, you must either:
Be returning back to school after the work term end-date; or
If you are not returning back to school (i.e. are graduating immediately after the work term), you must require the full work term as a mandatory component in order to graduate successfully
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial service
Job Skills
Additional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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