Requisition ID: 202510
Tangerine is Canada's leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It's important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.
As Canada's leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.
Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!
Client Business Support (CBS) is a client focused processing department that enables the bank to demonstrate that a digital bank can offer superior client experience by efficiently and effectively delivering on the promises made to our clients. The CBS department is made up of several teams; each team plays a unique role in providing support for Deposits, Lending, and Investments products.
The Account Processing team is responsible for the daily processing of cheque deposits, Remote Deposit Capture and Tangerine cheque clearing within the bank.
What you will be doing:
As the Specialist of Account Processing, you are the Subject Matter Expert with experience to provide thorough problem resolution as related to customer transactions generated by the Service and Sales, Café's, mail-in, online applications and from various other departments, with an emphasis on quality and integrity of work, able to work independently within established timeframes.
You will be relied upon with questions from the team or department, participate in projects as a subject matter expert as well as conducting testing for any specified functional area.
Is this role right for you? In this role, you will:
Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:
What's in it for you?
*Tangerine employees participate in Scotiabank's pension & benefits programs (available to permanent employees)
Location(s): Canada : Ontario : Toronto || Canada : Ontario : North York
At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.