Branch Operations Assistant

What is the opportunity?

The RBC Dominion Securities Management team located in mid-town Toronto, is looking for a Branch Operations Assistant to join their team! You will provide superior service along with administrative and operational support to clients and employees. This role is entirely administrative and requires the ability to prioritize tasks, work under pressure of tight deadlines, exceptional organizational skills and attention to detail.

What will you do?

• Help manage incoming communications from clients, Advisors and other internal and external partners.
• Review and process daily branch transactions to ensure transactions have been entered accurately, all necessary departmental approvals have been obtained and Internal Controls have been followed. Daily branch transactions include: bank wires and EFTs, cheque preparation, cheque and certificate deposits, documentation review and scanning
• Provide attentive and accurate service to clients and respond to their needs
• Complete administrative tasks to help the Management team: manage office stationery orders, boardroom scheduling, and provide support to the Branch Operations Manager when needed.

What do you need to succeed?

Must-have

• Meticulous attention to detail and excellent time management skills
• Exceptional written and verbal communication skills
• Excellent organizational and multitasking skills—keep track of multiple projects
• Excellent time-management skills, must be able to work under tight deadlines
• Ability to complete duties independently seeking out own answers and solutions
• Strong Microsoft Office skills
• A professional approach to all situations to create a positive working environment
• Ability to complete duties independently seeking out own answers and solutions

Nice-to-have

• Completion of the Canadian Securities Course (CSC) and Conduct & Practices Handbook (CPH) is an asset
• Knowledge of RBC Dominion Securities’ systems and procedures, an asset
• Experience in the securities industry is an asset

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services

Job Skills

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