Business Systems Analyst

Requisition ID: 206624

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contribute to Global Operations Technology in the Adjudication team by driving the execution and delivery of individual goals, plans, and initiatives that align with our business strategies and objectives. The Business Systems Analyst is responsible for facilitating agile practices, managing pre and post-release documentation, ensuring all documentation is accurately prepared for timely approvals, ensuring effective collaboration, identifying, and removing impediments, and promoting a culture of continuous improvement.

Is this role right for you? In this role, you will:

• Facilitate Scrum ceremonies by organizing and leading daily stand-ups, sprint planning, sprint reviews, and retrospectives. Ensuring that these meetings are productive and that team members are fully engaged.

• Manage release documentation, ensuring standards are met and facilitating timely stakeholder approvals within the documentation lifecycle.

• Oversee the entire lifecycle of release documentation, from initial drafting to final approval.

• Identify and remove any impediments that hinder the team´s progress. Shield the team from external interruptions and distractions.

• Maintain and update the team´s progress using agile tools like JIRA, Confluence and Kanban to ensure that project status is transparent to stakeholders and that team members are aware of their responsibilities.

• Guide the team on how to use Agile practices. Support and mentor team members, helping them understand and apply Agile principles.

• Encourage open communication and collaboration within the team to facilitate conflict resolution and build a strong sense of team cohesion.

• A business values focused mindset to ensure that the Technology team is delivering the right product for Stakeholders, ensuring user stories are clearly defined and the team understands the scope and expectation of work.

• Manage business and software development metrics framework for software products. Look over large amounts of data to put together reports and presentations for leadership teams.

• Encourage the team to reflect on their processes and identify areas for improvement. Implement changes that enhance team performance and product quality.

• Assist and support software development and the Support team in achieving their objectives by applying innovative and problem-solving thinking to increase design effectiveness, procedures, and cost-effective solutions while meeting business and regulatory requirements.

• Understand how the Bank's risk appetite and risk culture should be incorporated into in day-to-day activities and decisions.

• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of the day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Bachelor's degree in engineering, Computer Science, Information Technology, or a related field.

• A minimum of 5 years of experience in complex IT projects.

• A minimum of 3 years of experience with Adjudication labs.

• Proficiency in English at a B2 level.

• Demonstrated project management experience with a deep understanding of agile principles and practices.

• Exceptional facilitation, communication, and interpersonal skills.

• Proven ability to work effectively with cross-functional teams and manage stakeholder expectations.

• Comprehensive knowledge of the software development lifecycle.

• General understanding of project management principles.

• Strong analytical abilities, attention to detail, and problem-solving skills.

• An agile mindset with the flexibility to adapt to new and evolving environments.

• Excellent written, verbal, virtual, and live communication skills.

• Experience with Atlassian Confluence and Jira.

• A solid customer focus, with the ability to discern underlying client needs and identify opportunities to enhance service levels and increase solution scalability.

• A strong team orientation, with a genuine interest in collaborative work, mentoring peers, and openness to constructive feedback

Preferred Qualifications:

• CSM or equivalent Agile certification.

• PMP certification.

• ITIL Foundations certification.

• Lean Six Sigma certification.

• Proficiency in Microsoft Excel.

• Good SQL skills.

• Experience with Power BI.

• Proficiency in Python

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.

• Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.