Care Program

We are Looking for candidates to join our BFL Career Advancement Rotational Experience (CARE) Program in our Toronto and Hamilton offices

Our Career Advancement Rotational Experience (CARE) program is a structured and immersive rotational training initiative designed to equip recent graduates from an insurance educational program with the skills and knowledge needed to thrive in the insurance industry and progress into a client-facing role.

Throughout the rotations, you will be part of a dynamic, team-oriented environment where you will tackle challenging and impactful work that contributes to our organization's goals. No matter the rotation, your role will be rewarding and meaningful.

Key highlights of our program include:

• Diverse team collaboration: Work alongside a variety of professionals in different areas of the business.
• Challenging projects: Engage in work that stretches your abilities while contributing to the organization's success.
• Mentorship: Our training program pairs you with experienced insurance professionals to give you the foundational skills and knowledge to succeed in your future career at BFL CANADA.
• Structured program: The program runs for 10-12 months, with final job placement within our client-facing teams made at the discretion of the business based on need and opportunity.
• Full-time permanent job: Being accepted into the CARE program is a full-time permanent job offer to start your career journey at BFL CANADA.
• In-office work expectation: Full-time in-office work will enable you to maximize the experience and learning throughout the condensed career development program.

Your Day as a CARE Program candidate

Phase 1 - First 90 - 120 days

During the first segment of the program, you will experience and understand the core administration and basic client management functions of our business. Working directly with our insurer partners and internal service teams, you will deliver to our clients the service that they need.

• Prepare certificates of insurance and automobile liability cards ("pink slips").
• Manage and update the monthly bordereau, ensuring accuracy and timeliness.
• Assist in preparing renewal presentations and new business proposals.
• Prepare and maintain comprehensive client manuals.
• Follow up on policies and endorsements, ensuring they are processed and documented correctly.
• Update and maintain Excel spreadsheets with client and policy data.
• Prepare cover notes, invoices, and letters for clients.
• Pull Motor Vehicle Reports (MVR) for clients as needed.
• Complete initial policy comparisons.
• Request loss experience from insurers to assess claims history and impact on premiums.
• Update client data in BFL's broker management software (EPIC).

Phase 2 - 120 to 365 days

This period will include 2 to 4 rotational placements within internal BFL commercial departments allowing the successful candidate time to network and immerse themself with our key insurer partners. The successful candidate will also work in a team environment to complete a capstone case project to showcase and apply what you have learned.

During the second phase of the CARE Program, you will expand your skills and knowledge to take on more advanced client-service and insurance broking work, including the following:

• Request and follow up with insurers and/or clients for outstanding information, endorsements or policy documentation.
• Prepare proposals for renewals and new business.
• Respond to telephone calls and written inquiries from clients and underwriters.
• Work with the Client Executives and Client Service Managers in negotiating with Insurers changes, renewals and new business placements where applicable.
• Review policy wordings and other documentation for accuracy and completeness and as required, notes and corrects errors.
• Create abeyance and follow up for outstanding items from underwriters, markets and clients.
• Monitor and follow up on outstanding client's receivables.
• Learn our processes and client service procedures.
• Responsible for monthly bordeaux, where required.
• Invoice and manage receivables. Prepare for and participate in meetings with insurers and clients both in and outside of the office.
• Other miscellaneous duties and special projects as required.

Phase 3 - We offer more than a job, we offer a career!

Upon completion of the CARE Program, you will be placed in a permanent role within one of our commercial teams. The knowledge, skills, and abilities you acquire throughout the program will serve as a solid foundation as you continue to develop in your professional career.

• We support our employees to shape their career by encouraging continuing education and investing in training and development. In addition to our in-house learning opportunities, we will cover the cost of approved educational programs and offer bonuses upon the completion of relevant insurance industry designations.
• We put our employees at the center of what we do to allow them to grow personally and professionally, with projects and challenges that are motivating and rewarding.
• We inspire people to do what they are passionate about by believing in integrity, respect and recognition of diversity and community support.
• We are a dynamic team where entrepreneurship, innovation and collaboration are at the core of our values.
• We offer competitive salaries and a multitude of benefits starting day one including generous medical and dental coverage, telemedicine, employee and family assistance program, and retirement and savings programs.

Who We Are

Founded in 1987 by Barry F. Lorenzetti, BFL CANADA is one of the largest employee-owned and operated Risk Management, Insurance Brokerage, and Employee Benefits consulting services firms in North America. The firm has a team of more than 1400 professionals located in 27 offices across the country. Our employees have free rein to demonstrate their creativity, leadership, and entrepreneurial skills since we believe in each one of them. BFL CANADA is a founding Partner of Lockton Global LLP, a partnership of independent insurance brokers who provide Risk Management, Insurance and Benefits Consulting services in over 140 countries around the world.

Visit our website to learn more about us: www.bflcanada.ca

We welcome and encourage applications from people with diverse abilities. BFL CANADA is committed to fostering an environment that is diverse, equitable, inclusive, and accessible to all. The diversity of our talents enables innovation and creativity through diverse backgrounds, different thinking, and unique knowledge. Accommodation is available on request for candidates taking part in all aspects of the selection process.

Offers of employment at BFL CANADA are conditional upon satisfactory results of background verifications.