Coordinator, Virtual Meeting Services Intern (Summer Term)

January 29 2025
Categories Bank, Insurance, Financial services,
Remote
Toronto, ON • Full time

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we're connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

The Virtual AGM Coordinator works with the Virtual Meeting Team, in partnership with Associate Relationship Managers ("ARM") and Relationship Managers ("RM") to support and operate TSX Trust's Virtual Meeting Platform to support our clients in their Annual General Meetings ("AGM"). Ensuring a smooth client experience, developing and maintaining strong, professional relationships with clients and stakeholders.

Key Accountabilities:

The Virtual AGM Coordinator will be working alongside the Virtual Meeting Team, supporting all virtual meeting related requests, handling administrative tasks, back-end setups and operating the platform to host clients' virtual AGMs. As part of TSX Trust's service delivery mandate, the Coordinator will interact with key stakeholders of clients, providing guidance and support, as well as reinforcing our professional relationships with them.

  • Coordinating and scheduling security holder meetings' requests

  • Handling related virtual AGM administrative work

    • Compilation and maintenance of client contracts

    • Creating/updating the virtual meeting guide and related documents

    • Reviewing proxy related materials to validate virtual meeting details and information

  • Hosting demos of the platform to highlight features and functionalities

  • Coordinating and conducting rehearsals to provide tutorials on the use of the TSX Trust Virtual Meeting Platform

    • Assisting clients to navigate the platform

    • Providing guidance on the use of the platform and specific functionalities to ensure its successful use

    • Helping clients to troubleshoot issues that may arise when accessing the platform

  • Operating the platform to deliver a successful meeting experience conducting clients' AGM

  • Provide assistance to RMs and ARMs on meeting day with respect to registration, tabulation and preparation of key reports for the meetings

Must haves:

  • Currently working towards an undergraduate degree in business administration or similar field

  • Excellent communication and interpersonal skills having experience in a professional customer service oriented role

  • Strong problem solving and trouble shooting - able to pivot and adapt in a fast paced environment

  • A self-starter; flexible to work independently and also with a dedicated team

Nice to haves:

  • Experience working with Google Suite

Note:

  • Hybrid role: 2-3 days per week in the downtown Toronto office

  • 4 month Co-op /Internship: May 5, 2025 - August 22, 2025

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world's most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger "we". Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.

Apply now!

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