Cybersecurity Awareness and Education Consultant - Deloitte Global Technology
Job Type: Permanent
Work Model: Remote
Reference code: 127780
Primary Location: Toronto, ON
All Available Locations: Toronto, ON; Calgary, AB; Vancouver, BC
Our Purpose
At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.
- Learn from deep subject matter experts through mentoring and on the job coaching
- Be encouraged to deepen your technical skills…whatever those may be.
- Build your leadership skills at Deloitte University.
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What will your typical day look like?
The Cybersecurity Awareness and Education specialist role is responsible for managing the development and delivery of engaging content and activities to raise cyber awareness across all Deloitte geographies worldwide. This role supports the Global Cyber Culture Service to reduce and mitigate human cyber risk at Deloitte. The role requires a strong understanding of Deloitte's cybersecurity policies, compliance standards, human-related cyber risks, marketing and engagement, and cybersecurity strategic goals. The candidate is capable of effectively communicating and influencing Deloitte culture to improve cybersecurity hygiene and best practices for all 450,000+ Deloitte professionals worldwide. SANS Institute Security Awareness Professional (SSAP) certification is highly desired.
Key Responsibilities:
- Collaboration and Development: Work with the Global Cyber Culture service team and contacts across geographies and business areas to develop cybersecurity awareness and education plans that mature and improve cybersecure behavioral results.
- Content Creation: Plan, research, and create high-quality cybersecurity awareness communications deliverables such as presentations, leadership talking points, videos, emails, articles, compelling images/infographics, web content, and online training.
- Communication Strategy: Determine the appropriate messaging, style, and context for communications deliverables that support the overall communications strategy, creatively working within Deloitte templates, adhering to Deloitte brand standards, and reflecting the needs of our diverse internal audiences.
- Metrics and Evaluation: Lead the development and implementation of comprehensive data and analytics to assess the effectiveness of the Global Cyber Culture Service and make recommendations for continuous improvement.
- Educational Experiences: Design, support development, and implement cybersecurity educational experiences like micro-trainings, cyber quizzes, and virtual online team experiences.
- Leadership Communication: Communicate with DTTL and member firm leadership to gain support for cybersecurity awareness initiatives and develop communication strategies to foster a cybersecurity-aware culture.
- Cross-functional Teamwork: Contribute to cross-functional team projects as required.
- Internal Customer Service: Contribute to the cybersecurity awareness service, coordinating with the Global Cyber Culture network (130+ individuals across 100+ geographies), and managing effective and efficient customer service processes.
- Regulatory Compliance: Maintain awareness of changes in regulations and compliance and the impacts. Ensure campaigns and content comply with relevant compliance requirements.
About the team
Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.
Enough about us, let's talk about you
Here are the qualifications for this:
- Minimum two (2) years' experience in cybersecurity training and awareness, internal communications, corporate communications, marketing, or a related field.
- Effective communication and strategic planning skills.
- Superior writing and editing skills with a proven track record across a variety of audience groups, cultures worldwide, and channels.
- Creative problem-solver; sees the value in active brainstorming and collaborative innovation.
- Experience designing and implementing cybersecurity educational experiences (e.g., interactive e-learnings, micro-trainings, cyber quizzes).
- Experience with internal cybersecurity awareness communications campaigns with demonstrable results in driving awareness and building engagement in a globally dispersed workforce.
- Experience in managing vendors relationships.
- SANS Security Awareness Professional (SSAP) certification is highly desired.
Total Rewards
The salary range for this position is $69,000 - $114,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.
Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.
Our promise to our people: Deloitte is where potential comes to life.
Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.
The next step is yours
At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan, Reconciliation Action Plan and the BlackNorth Initiative.
We encourage you to connect with us at accessiblecareers@deloitte.ca if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or indigenouscareers@deloitte.ca for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.