Director, Fraud Risk Advisory

What is the opportunity?

The Director is responsible for the fraud oversight and advisory activities for RBC Insurance, Operations, Cards, Payments, Loyalty and Transformation fraud for RBC Canada. This involves supporting the 2nd Line of Defense governance model, providing independent challenge to the assignment segments pertaining to Fraud, and to ensure that the Fraud Risk profile is fairly presented in ongoing reporting including escalating to executive management and the board when the fraud risk profile is at or near risk appetite. This also including providing oversight for a clear engagement model between the segment, the segments ORM team, and the Fraud Risk Center of Expertise to ensure adequate and appropriate capabilities in managing fraud risk.

The role also provides fraud risk management leadership to the assigned segment which includes provision of expertise, advice, and counsel to executives and senior management and enhancing their ability to anticipate and manage internal fraud risk effectively. With the rise of both hybrid work environments and digital innovation across RBC, this role will also support and assess the 'Future of Fraud' providing independent challenge, expertise, and advice while viewing Fraud holistically alongside Cyber, IT, and Third Party Risk.

A key component of this role will also entail maintaining a strong working relationship with partners in Corporate Investigation Services (CIS) as it relates to Internal Fraud for PB & CB.

What will you do?

• Actively challenge the assigned Segments to ensure that the fraud risk profile is balanced, comprehensive and a transparent reflection for the Segment compared to risk appetite.
• Contribute to the review and in some cases sigh-off of fraud risk assessments executed by the business including fraud risk assessment, deep dive assessments, scenario analysis, and new product or change initiative assessments.
• Work to embed understanding of the internal fraud risk profile into strategic decisioning; challenge executive decisioning that contradicts profile and risk appetite.
• Provide oversight, analysis, and monitoring of fraud risks pertaining to assigned Segments.
• Support Fraud reporting on behalf of the team for monthly, quarterly, annual reports and ad-hoc as required.
• Supporting the reporting of fraud risk profiles, analysis and exposure to the Executives and Senior Management on a regular basis. Reporting should include existing and emerging areas of risk, implications for operational risk appetite, and the ability of the ability of the risk management and control infrastructure to support business activities.
• Authority to request the business to conduct certain activities related to the fraud risk assessments including new or revised assessments, reviews of risk appetite, etc.
• Review and support the development of the fraud risk assessment universe to ensure comprehensive coverage and determine risk-based approach to determine assessment frequency. Ensure adequate coverage for end-to-end process that span multiple Segments.

What do you need to succeed?

Must-have

• 7+ years' experience in the financial services sector with a deep understanding of a specific business line and/or Fraud Risk Management practices
• Strategic mindset, with excellent knowledge and understanding of RBC businesses and organization
• Highly developed ability for conceptual thinking
• Excellent communication and presentation skills
• Well-developed impact and influence skills
• Proven track record of building strong relationships across business functions

Nice-to-have

• Experience in Risk Management, ORM, Internal Audit, or Compliance
• Experience in Cyber, IT and Third Party risk management
• Strong knowledge of online banking and payment products/services

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Flexible work/life balance options

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.