Director, Initiatives Portfolio Management

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Director, Initiatives Portfolio Management

Overview: The Portfolio Owner and Agile Portfolio Manager is responsible for overseeing the portfolio's strategic alignment and Agile management. This role involves collaboration with various stakeholders to ensure the successful delivery of value and alignment with the organization's strategic objectives.

Accountabilities:

• Establish OKRs at the portfolio level and review and approve Lean Business Cases for initiatives within the portfolio.

• Collaborate with Journey Owners, business leaders, Value Stream Leads, and to align the portfolio with strategic objectives and delivery capabilities.

• Define and communicate strategic themes and objectives that guide the portfolio's investment decisions.

• Facilitate prioritization and approval of initiatives within the portfolio based on their alignment with strategic priorities and user experience requirements.

• Maintain and manage the portfolio backlog

• Define and track key performance indicators (KPIs) and metrics to measure the performance of the portfolio and the delivery of value

• Coordinate support functions and Platform leads to discuss ongoing initiative analysis and business casing of new work

• Create and deliver stakeholder communications for ongoing priorities, including status updates, roadmaps, dependencies, pressure points, and key decisions requiring alignment.

• Support the Scrum master with events and ceremonies and day-to-day process activities.

• Manage a team of scrum masters, act as a coach and provide direction to the team

• Manage capacity and contract with our IT developing partner

• Develop and sustain key performance and execution metrics for the squads

• Give clear visibility of portfolio capacity and partner's capacity for each initiatives to resolve capacity issues

Successful Candidate:

• Strong understanding of Agile principles and practices

• Experience in portfolio management, strategic planning, financial analysis, and digital product development

• Excellent communication, negotiation, and leadership skills

• Ability to make informed decisions based on economic factors and strategic priorities

• Familiarity with relevant tools and software for portfolio management

• Experience in scaled agile environments with multi-layer operating models

• History of process ownership, continual process improvement, and lean process design

• Experience in applying OKRs as drivers of work prioritization within a portfolio backlog

• PMI-ACP or equivalent certification

Individual Skills:

• Energy, enthusiasm, commitment, courage, and entrepreneurial excitement, with a desire for ownership

• Ability to inspire people and teams, building momentum around a vision

• Superior strategic and tactical thinking ability, combined with a strong business sense to challenge the status-quo

• Capability to develop and articulate reliable plans and link them to functional and business financial plans

• Ability to build an environment where the organization and its people learn naturally from experiences and look for ways to apply their learning to benefit the organization

• Ability to effectively influence people of all levels in a fast-moving environment

• Great organizational skills, with excellent planning and time management skills

Agile Experience:

• Experienced in or excited to learn Agile way of working (e.g., manage backlog, track impediments, quick iterations)

Mindset & Behaviours:

• A coaching mindset - actively seeking to coach teams and not afraid to have difficult conversations to provide strength-based feedback to the team

• Believes in a non-hierarchical culture of collaboration, transparency, and trust across the team

• Brings a high-energy and passionate outlook to the job and can influence those around them

• Able to build a sense of trust and rapport that creates a comfortable and effective workplace

• Outcome-focused and result-driven

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