Director, Merchant Revenue

April 14 2025
Industries Bank, Insurance, Financial services
Categories Bank, Insurance, Financial services, Economy, Econometrics, Modelling
Toronto, ON • Full time

Job Summary

Job Description

What is the opportunity?

Avion Rewards is an award-winning, internationally recognized loyalty and consumer engagement platform that provides Canadians with the flexibility to shop, save, earn, and redeem for everyday merchandise, aspirational rewards and experiences. Our program is strengthened by RBC's partnership ecosystem, which includes leading brands (many with their own proprietary loyalty programs), providing Avion members with greater flexibility and countless ways to earn and redeem, and creating unique opportunities for strategic partners to extend their reach and the value they provide to Canadians.

We are looking for a Director, Merchant Revenue to join Team Avion. The Merchant Revenue team is responsible for accelerating and monitoring the efficient growth of our merchant business through analysis of new opportunities and solutions, ensuring the economic integrity of partner initiatives, and measuring economic outcomes for all stakeholders. We partner with teams across Avion to improve the profitability, scalability, and defensibility of our business models.

What you will do?

  • Lead collaboration with key stakeholders across Partnerships, Product, Acquisition, Data and Operations to develop investment decision making frameworks, build and operationalize pricing models for new verticals and forecast revenue to drive the success of Avion's commercial efforts

  • Play a key leadership role in building the strategy for strategic partnerships, ensuring that we drive value for all stakeholders and developing the economic models to define and measure success of the partnerships

  • Define metrics and leading indicators of business performance and partner with the Loyalty Analytics team to develop tools and dashboards to make these metrics broadly available across Avion

  • Collaborate with Finance partners to refine financial and performance reporting framework for strategic partners and new revenue streams

  • Identify and quantify key risks & opportunities in our business

  • Work closely with leadership across Merchant Solutions and Partnerships to identify strategically important questions and answer them with data

  • Provide leadership and direction to the Merchant Revenue team, fostering a culture of accountability and excellence.

What you need to succeed?

Must Have:

  • 7+ years of strategic finance, corporate finance or investment banking experience with a high-growth startup or well-established company, with ideally 2+ years operating at a Director level

  • The ability to influence cross-functional partners at all levels within an organization

  • Demonstrable experience creating and presenting financial and commercial strategies to executive leadership

  • Advanced financial modeling skills: able to build robust financial models, size opportunities and build business cases for pursuing new initiatives

  • The ability to manipulate large data sets, uncover hidden insights in our data, and meaningfully improve our understanding of our business through this process

  • The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment

Nice to Have:

  • CFA or CPA or Finance MBA

  • Previous experience in one of the following areas:

    • Financial / Commercial function in Loyalty

    • Financial / Commercial function in Marketing / Advertising

    • Financial Services

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • Comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

  • Leaders who support your development through coaching and managing opportunities

  • Ability to make a difference and lasting impact

  • Work in a dynamic, collaborative, progressive, and high-performing team

  • Opportunities to do challenging work

  • Opportunities to take on progressively greater accountabilities

  • Access to a variety of job opportunities across business and geographies

Job Skills

Business Oriented, Communication, Customer Service, Interpersonal Relationships, Long Term Planning, Operational Delivery, People Management, Performance Management (PM), Personal Initiative, Results-Oriented, Standard Operating Procedure (SOP), Time Management

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-03-11

Application Deadline:

2025-04-25

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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