Director, Organizational Design & Effectiveness

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The Director, Organizational Design & Effectiveness (ODE) leads and executes strategic enterprise organizational transformation initiatives. The role partners with business and HR leaders to complete strategic ODE work to deliver business results and/or minimize risk. Projects are of high impact and strategic in nature.

Key focus areas include: (1) providing advice and counsel on enterprise business transformation / organizational restructuring initiatives for senior leaders (2) leveraging analytics to inform ODE opportunities, and (3) modernizing ODE methodologies and tools based on leading practices. Key advisory accountabilities include end-to-end consultation and facilitation of all phases of ODE initiatives such as: strategic positioning, current state diagnostics (qualitative and quantitative), design principles, design options / recommendations, job evaluations, implementation and change management.

• Leads ODE projects from inception to implementation, ensuring alignment with business strategies, stakeholder needs and emerging practices.
• Develops longer term program strategies assessing both internal needs & industry trends to deliver best-in-class programs for BMO.
• Develops an expert understanding of business/group challenges and monitors and tracks performance on organization health & executive portfolio health, and addresses any issues.
• Leads and builds change management strategies and plans to drive adoption and behaviour change.
• Provides advice and guidance to assigned business/group on implementation of wide range of organization solutions; includes organization efficiency (e.g., number of layers, span of control, compression) and organization effectiveness (e.g., job design and role clarity, decision making authority & collaboration) and organization development.
• Operates at a group/enterprise-wide level and serves as a subject matter expert on organizational design solutions and senior ODE specialist resource across BMO.

Other Responsibilities:

• Directs strategic programs that impact BMO and provides integrated management of related projects and internal or external stakeholders.
• Develops the business case by identifying needs, analyzing potential options and assessing expected return on investment.
• Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
• Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Acts as a trusted advisor to senior leaders for making business decisions and implementing strategic initiatives.
• Develops an expert understanding of business/group challenges.
• May consult to or serve on various committees and task forces.
• Influences and negotiates to achieve business objectives.
• Identifies emerging issues and trends to inform decision-making.
• Develops longer term program strategies assessing both internal needs & industry trends to deliver best-in-class programs for BMO.
• Directs strategic programs that impact BMO and provides integrated management of related projects and internal or external stakeholders.
• Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.
• Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
• Manages resources and leads the execution of strategic initiatives to deliver on business and financial goals.
• Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.
• Defines business requirements for analytics & reporting to ensure data insights inform business decision making.
• Designs and produces regular and ad-hoc reports, and dashboards.
• Leads the development of the communication strategy focusing on positively influencing or changing behaviour.
• Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Provides thoughtful and effective coaching to senior leaders to maximize skills/capabilities of the group and creates an environment of high performance and openness.
• Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
• Leads/oversees the management of vendor relationships and provides guidelines for execution; ensures that all agreements are met as per requirements.
• Leads/supports contract negotiations with vendors, balancing cost, risk and performance.
• Leads/participates in the design, implementation and management of core business/group processes.
• Develops and manages a business/group program.
• Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
• Oversees the design, development, and implementation of tools and training required to deliver business results.
• Develops organization effectiveness solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Provides advice and guidance to assigned business/group on implementation of wide range of organization solutions; includes organization efficiency (e.g., number of layers, span of control, compression) and organization effectiveness (e.g., role clarity, accountabilities, decision making authority & collaboration) and organization development.
• Acts as the subject matter expert on organization design solutions and provides advisory support to HR Business Partners to support achieving business outcomes.
• Identifies emerging issues and trends to inform decision-making.
• Conducts independent analysis to resolve strategic issues.
• Monitors and tracks performance on organization health & executive portfolio health, and addresses any issues.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
• Builds effective relationships with internal/external stakeholders.
• Supports development and execution of strategic initiatives in collaboration with internal and external stakeholders.
• Networks with industry contacts to gather and identify competitive insights and best practices.
• Enhances subject matter expertise and keeps abreast of organization design trends by reading journals and articles, and assisting in the research, assessment and BMO-customization of internal and external information relevant to the theory and practice of organization design.
• Operates at a group/enterprise-wide level and serves as a senior specialist resource across BMO.
• Influences how teams/groups work together.
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to multiple, interdependent, complex problems.
• Communicates abstract concepts in simple terms.
• Fosters strong internal and external networks and works with and across multiple teams to achieve business objectives.
• Anticipates trends and responds by implementing appropriate changes.
• Broader work or accountabilities may be assigned as needed

Qualifications:

• Typically 9+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Expert knowledge across the field of organization design and development.
• Expert knowledge of organization design principles, process and methodology, including job evaluation methods and tools.
• Research skills - Expert.
• Design thinking - Expert.
• Seasoned expert with extensive industry knowledge.
• Technical leader viewed as a thought leader for innovation.
• Verbal & written communication skills - Expert.
• Analytical and problem solving skills - Expert.
• Influence skills - Expert.
• Collaboration & team skills; with a focus on cross-group collaboration - Expert.
• Able to manage ambiguity.
• Data driven decision making - Expert.

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

We’re here to help

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.