Gestionnaire, urgences

Numéro de la demande: 203783

Joignez une équipe gagnante, engagée et axée sur les résultats qui évolue dans une culture inclusive et de haut rendement.

What you'll be doing.

Employee Relations Managers contribute to the overall success of the Employee Relations (ER) and Labour Relations (LR) business strategy and objectives. Managers are responsible for investigating and finalizing medium/high risk ER/LR cases in support of designated business lines/subsidiaries/countries and ensure that all activities are conducted in compliance with governing regulations, Bank policies, and processes.

Is this role right for you? In this role you will:

• Champions a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge

• Independently manages ER/LR cases requiring specialized depth of expertise and knowledge of the Bank's Code of Conduct, HR policies (e.g., Global Harassment Policy, Global Human Rights Policy), employment law, and assigned business lines/subsidiaries/countries

• Acts as a subject matter expert and provides value-added advice and coaching on employment related issues to employees, People Managers and HR Business Partners ensuring global consistency and alignment to established governing regulations, Bank policies, and processes to avoid precedent-setting outcomes

• Conducts formal investigations into allegations of serious misconduct both independently and/or in collaboration with the Employment Law Group (e.g., harassment, discrimination, violence) and Corporate Security (e.g., criminal activities, breaches of privacy and confidentiality)

• Leads employee interviews, often engaging in contentious dialogue to analyze the facts of situations; writes investigative reports and presents findings and recommendations to Senior Leadership to mitigate legal risk to the Bank

• Works in collaboration with HR Business Partners in planning the end-to-end delivery of strategic initiatives (e.g., reorganizations impacting a large employee population); identifies trends and provides insights to Senior Leadership and HR Business Partners to contribute to the HR strategy (e.g., control breakdowns, talent strategy)

• Promotes and supports a seamless and consistent experience for employees and People Managers with ER/LR issues and concerns; updates and maintains accurate information in the ER/LR case file to ensure defensibility against potential litigation

• Understands how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions, ensuring teams meets obligations while respecting operational risk, regulatory compliance risk, AML/ATF risk, and conduct risk (including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook and the Guidelines for Business Conduct)

• Champions a high-performance environment and contributes to a team environment that attracts, retains, develops, and motivates others by fostering an inclusive work environment, communicating vison/values/business strategy

Do you have the skills that will enable you to succeed? We'd love to work with you if you have:

• Post-secondary degree or college diploma in Human Resources, Business or another related field and/or;
• 2- 5 years of experience in Employee Relations or Human Resources
• Proficiency in French is required
• CHRP or CHRL designation is considered an asset
• Expert knowledge of employment law and labour law (within the various countries ER/LR supports)
• Knowledge of how to read and interpret collective agreements (international)
• Strong problem solving skills with ability to apply sound judgement
• Strong conflict and alternative dispute resolution skills
• Strong verbal and written communication skills, including strong report writing and presentation skills
• Ability to multitask while remaining organized; able to set priorities and meet deadlines
• Advanced computer skills in MS Office products

What's in it for you?

• The opportunity to join a forward-thinking and collaborative team, surrounded by innovative thinkers
• A rewarding career path with diverse opportunities for professional development
• Internal training to support your growth and enhance your skills
• An inclusive working environment that encourages creativity, curiosity, and celebrates success!

*This is a remote role

Emplacement(s): Canada : Ontario : Toronto || Canada : Québec : Montreal || Canada : Québec : Montreal-est || Canada : Québec : Montreal-nord || Canada : Québec : Montreal-ouest || Canada : Québec : Quebec

La Banque Scotia compte parmi les chefs de file du secteur bancaire au Canada et des fournisseurs de services financiers dans les Amériques. Nous sommes là pour l'avenir de tous. Nous contribuons à la réussite de nos clients, de leur famille et de leur collectivité en offrant des conseils et une vaste gamme de produits et de services, dont des services bancaires aux particuliers, aux entreprises et aux sociétés, des services bancaires privés, d'investissement et de gestion de patrimoine ainsi que des services liés aux marchés des capitaux.

Nous valorisons les compétences et les expériences uniques que chacun apporte à la Banque et nous nous engageons à offrir un environnement inclusif et accessible pour tous. Si vous avez besoin de mesures d'adaptation durant le processus de recrutement et de sélection (p. ex. un lieu d'entrevue accessible, des documents dans un autre format, un interprète de la langue des signes ou une technologie d'assistance), veuillez en informer notre équipe de recrutement. Pour obtenir du soutien technique, cliquez ici. Les candidats doivent postuler directement en ligne. Nous remercions tous les candidats de leur intérêt pour la Banque Scotia; cependant, nous communiquerons uniquement avec les personnes retenues pour une entrevue.