Head of Talent and Organizational Development

October 18 2024
Categories Bank, Insurance, Financial services,
Toronto, ON • Full time

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets. United as a global team, we're connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

Reporting to the VP, Talent and Total Rewards, the Head of Talent & Organizational Development will act as a trusted advisor, inspiring leader and consultant to the organization on Learning, Talent, and Equity, Diversity & Inclusion (ED&I) globally. They will play a pivotal role in advancing TMX's talent, learning and development programs in alignment with its cultural values and talent priorities. In addition, a leadership opportunity to mentor a diverse team of professionals.

Key Accountabilities:

Advance and Nurture a Learning Culture

  • Design and execute a learning strategy for the organization that is sustainable, scalable, measurable, and cost effective.
  • Collaborate with leaders across the business as well as the HR leadership team to identify training needs in support of upskilling or re-skilling employees to achieve collective business objectives.
  • Establish a consistent organizational approach to required training and compliance activities and lead the review of training content.
  • Establish measurement tools/key performance indicators to track the success of learning programs and use data to advise on future strategies.
  • Introduce a new learning management system and stay abreast of new and emerging technologies that could support training and learning.

Build a Robust Talent Pipeline

  • Provide leadership on all aspects of talent management practices including workforce and succession planning, development programming for managers, high potentials and leaders, and mentorship/coaching programs.
  • Develop, launch and embed a global competency model within the organization
  • Utilize workforce metrics and data to understand trends and identify potential talent gaps and develop solutions to address them.
  • Establish a strategy/framework to enhance talent mobility across the organization in support of individual development and business requirements.

Promote a Culture of Equity, Diversity and Inclusion

  • Lead and support our global ED&I Council in the execution of our enterprise ED&I strategy, ensuring that diverse employee voices are heard; support the creation of enterprise Employee Resource Groups (ERG) where employee interest exists.
  • Partner with the senior leadership team to establish an approach to data collection/monitoring and ensure the effective analysis of diversity surveys, talent review outcomes, and other culture audits.
  • Support both internal and external reporting on ED&I initiatives and metrics, including third-party scorecards and TMX's annual Environmental, Social and Governance Report.
  • Advance and support TMX's enterprise commitment to Indigenous Reconciliation, including leading our annual Partnership Accreditation in Indigenous Relations (PAIR) certification process.

Advance Organizational Culture

  • Lead the design and execution of enterprise forums and off sites, including our annual Global Leadership Team in-person meetings, promoting collaboration, knowledge sharing and leadership development.
  • Support the integration of acquired companies through culture assessments and integration planning, where required.
  • Support organizational change and inclusive change management to transform strategies, policies and processes and ensure the associated foundational principles are diverse and inclusive.

Must haves:

  • 10+ years' experience leading Learning, Talent Development, or Organizational Change Management. Experience implementing innovative learning and talent models and programs on a global scale is desirable.
  • Extensive experience in building relationships and establishing credibility with executive stakeholders across multiple departments through a consultative approach. Viewed as an inspiring leader among peers.
  • Demonstrable experience developing and executing impactful development programming for high potentials and/or senior leaders, with proven ROI.
  • The ability to quickly triage business requests, consult and seek to understand, generate solutions, make difficult decisions, resolve conflict, and apply sound judgment.
  • Possesses strong business acumen and organizational skills to deliver results in a complex fast-paced environment.
  • Interpersonal skills, including significant communication and change management competencies.
  • A Bachelor's degree, Master's or advanced degree in Human Resources, Business Management, Organizational Development, or Training and Development preferred

Nice to haves:

  • Bilingual English/French

Hybrid Role - 2 days in the Toronto Office

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world's most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger "we". Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived!

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.

Apply now!

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