Lead, Enterprise Employee Resource Group Program

Address:

Sr. Program Manager / Lead for the Enterprise Resource Group Program: Strategic development, implementation, and management of the Enterprise Employee Resource Group Program. Collaborates with ERG leaders, employees and executive sponsors to ensure the success and impact of the ERGS in alignment with BMO's zero barriers to inclusion strategy.

Key Responsibilities:

1. Program development and management

2. Leadership and collaboration - partner with ERG leaders to define goals, provide frameworks and templates for communications, event planning; facilitate regular meetings with ERG leader to provide guidance, share best practices and address challenges; collaborate with executive sponsors and senior leadership to garner support and resources for ERG initiatives.

3. Training & development - develop and deliver training programs for ERG leader to enhance their leadership skills and effectiveness.

4. Organize workshops, seminars and events that support the personal and professional growth of ERG members.

5. Communication and Engagement - primary point of contact for ERG-related inquiries and support; develop and implement communication strategies to increase awareness and engagement in ERG activities.

6. Measurement & reporting - establish metrics to measure the impact and effectiveness of the Enterprise ERG Program; regularly analyze data and provide reports to senior leadership on ERG activities, participation and outcomes; identify areas for improvement and implement strategies to enhance the ERG program's impact.

Key Competencies: Strategic thinking, collaboration, leadership, analytical skills, people manager

Additional Responsiblities:

Develops, promotes, maintains & manages designated HR program(s), performing periodic reviews, analyzing program outcomes, providing insights and making recommendations for enhancements/changes as required. Ensures the effective & efficient execution of all program components, including ensuring change management & communications are in place for any enhancements/changes and mitigating any risk. Works collaboratively with internal and external stakeholders.

• Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.
• Ensures alignment between values and behaviour that fosters diversity and inclusion.
• Regularly connects work to BMO’s purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.
• Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.
• Attracts, retains, and enables the career development of top talent.
• Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.
• Provides strategic input into business decisions as a trusted advisor.
• Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group.
• Acts as a subject matter expert on relevant regulations and policies.
• May network with industry contacts to gain competitive insights and best practices.
• Influences and negotiates to achieve business objectives.
• Assists in the development of strategic plans.
• Identifies emerging issues and trends to inform decision-making.
• Develops the business case by identifying needs, analysing potential options and assessing expected return on investment.
• Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution.
• May act as Program Manager for business/group programs that impact multiple LOBs and/or BMO overall.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Conducts independent analysis and assessment to resolve strategic issues.
• Acts as the prime subject matter expert for internal/external stakeholders.
• Designs and produces regular and ad-hoc reports, and dashboards.
• Collaborates across BMO to develop communications strategies and ensure consistency of messaging, in order to positively influence or change behaviour.
• Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.
• Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.
• Plans and controls unit operating expenses in accordance with forecasts.
• Develops and manages comprehensive information management systems; designs and/or leads initiatives to improve processes, analysis and reporting.
• Oversees the design, development, and implementation of tools and training required to deliver business results.
• Acts as the day to day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.
• Leads/oversees the management of vendor relationships and provides guidelines for execution; ensures that all agreements are met as per requirements.
• Leads/supports contract negotiations with vendors, balancing cost, risk and performance.
• Supports the development of the program strategy ensuring that key goals are delivered and are aligned to overall BMO goals.
• Develops solutions and makes recommendations based on an understanding of the business strategy and stakeholder needs.
• Provides advice and guidance to assigned business/group on implementation of solutions.
• Supports the management of the HR program, including developing program components, promoting the program and ensuring the execution of all program components.
• Designs measurable sustainment strategies including assessing and recommending mitigations for industry/ segment-specific risks and prioritizing opportunities presented by internal and external stakeholders.
• Investigates, analyzes, documents & mitigates program risks and advises any issues or concerns to senior leaders.
• Understands the purpose of the program and ensures that stakeholder needs are understood and integrated into the development & management of the program.
• Analyzes the impact and effectiveness of the program through periodic reviews of the programs and makes recommendations to improve processes, procedures and/or policy
• Breaks down strategic problems, and analyses data and information to provide program insights and recommendations.
• Analyzes data and information to provide HR insights and recommendations.
• Gathers and formats data into regular and ad-hoc reports, and dashboards.
• Monitors and tracks program performance, and addresses any issues.
• Manages the change management for any enhancements / changes and ensures that appropriate plans are in place to execute effectively.
• Tracks exception requests and corresponding approvals.
• Participates in the management of vendor relationships; ensures regular reviews are in place, key performance indicators are monitored, service level agreements are met and service costs are kept within budget.
• Oversees project activities to ensure deadlines are met and program solutions are delivered as scheduled.
• Leads/participates in the design, implementation and management of core program processes.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, execution, evaluation and sustainment of initiatives.
• Participates in assigned strategic initiatives impacting the overall program, providing insight and analytical support.
• Continuously monitor industry developments and continuously update programs to ensure they are competitive and effective.
• Manage the budget associated with the program, in addition to service costs.
• Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.
• Applies expertise and thinks creatively to address unique or ambiguous situations and to find solutions to problems that can be complex and non-routine.
• Implements changes in response to shifting trends.
• Broader work or accountabilities may be assigned as needed.

  Qualifications:

• Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
• Program management skills - In-depth/Expert.
• Seasoned professional with a combination of education, experience and industry knowledge.
• Verbal & written communication skills - In-depth / Expert.
• Analytical and problem solving skills - In-depth / Expert.
• Influence skills - In-depth / Expert.
• Collaboration & team skills; with a focus on cross-group collaboration - In-depth / Expert.
• Able to manage ambiguity.
• Data driven decision making - In-depth / Expert.

The above represents BMO Financial Group’s pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.

BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.