Manager, AML Investigation Support

What is the opportunity?

The AML Investigation Support Team (AMLIST) plays an important role in the execution of numerous workflows within RBC's AML FIU by:

• Planning, conducting, and completing risk based investigations into matters referred to the Team, through the gathering, analysis, and evaluation of relevant information in order to determine whether sufficient suspicion exists of money laundering, financing of terrorism, or other criminal activities, to justify making a report to the Regulatory Authority for the purpose of complying with legislative/regulatory requirements, and mitigating risk to RBC in line with established organizational policy.
• Conducting end-to-end investigations from the initial alert review to the filing of STRs to FINTRAC for the Post Demarket STR process, Fraud Straight Through Processing (STP) workflow, and referrals from RBC's Corporate Investigations Services (CIS) for specific fraud typologies.
• Taking decisive action on alerts and cases which require some form of diligence beyond the mandate of the GAMLAAT and which do not require the involvement of AML Investigations (i.e. there is no deemed reporting requirement).
• Reviewing case escalations and/or TRM alerts to assess the client activity against a pre-determined risk appetite and determines if the case/alert warrants further AML Investigation, Cease & Desist letters, Account Closure or Demarket while documenting the approach accordingly.

What will you do?

• Contribute to the growth and continued development of the Post Demarket STR Process and Fraud STP workflow.
• Plan, conduct, and complete risk-based investigations into relevant matters referred to the Team, in line with approved processes, including but not limited to those originating from:
  • Referrals from internal partners and other business units where suspicious activity appears to have continued following an initial suspicious transaction report (STR) until the termination of a client relationship.
  • Referrals from RBC's CIS and NFDG on specific fraud-related typologies.
  • Other required STRs that may fall within the AMLIST's scope.
• Conduct risk-based reviews of AML transaction monitoring alerts or cases for all applicable business lines in accordance with AMLIST standards to (a) escalate potentially suspicious activity for further review; (b) identify scenarios applicable for the Level Two Triage Process and execute said process; or (c) close false positives.
• Ensure alerts & cases contain sufficient documentation and rationale for escalation, L2 action or closure to support initial triage of the activity and mitigate risk to RBC.
• Review and action escalations from GAMLAAT, AML Investigations, HRC and other teams within RBC's AML FIU for workflows including but not limited to Punitive Account Violations (such as BTP and ULRG typologies), Know Your Client Deficiency (KYCD), Iran MD LCTR reviews, and HRC Account Closures.
• Advise/escalate to Senior Manager any trends or issues and take action to propose improvements to workflow, processes and tools.
• Fulfill annual compliance training hour requirements.
• Active participation in RBC Reward & Recognition programs and Employee Opinion Survey and results.
• Promote a values-based, respectful, flexible, and inclusive workplace; embrace diverse styles and perspectives.

What do you need to succeed?

Must-have

• Experience in financial crime and/or money laundering investigations within banking, law enforcement, or a regulatory body preferred.

• Experience with Microsoft Excel.

• Undergraduate university degree or equivalent.

• Strong written and analytical skills.

Nice-to-have

• CAMS designation

What is in it for you?

We thrive on the challenge to be our best, progressive thinking, to keep growing, and working together to build and deliver trusted reporting to help our stakeholders succeed and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to take on progressively greater accountabilities

Job Skills

Additional Job Details