Manager, Business Management
Job Summary
Job Description
What is the opportunity?
As part of the Group Risk Management (GRM) team, the Manager, Business Management, will support Group Risk Management (GRM) executives and senior managers.
This role will be key in developing performance reports, fulfilling ad-hoc business inquiries, analyzing and consolidating management data, supporting real estate initiatives and providing operational and premises support. Key responsibilities include project managing premise related initiatives, analyzing and consolidating premise related data; and delivering key management reports.
What will you do?
Extract, consolidate and validate multiple sources of data (e.g. occupancy, headcount, transit/FiBRS, real estate, R2P, etc) to support adhoc business management requests, and performance management reporting.
- Ensure the integrity, accuracy and completeness of occupancy data and provide proactive advice on any savings opportunities or efficiencies.
- Support the reporting cycle by producing and reconciling management reports (e.g. resource reports, Return to Premise dashboard, Return to premise exceptions report, adhoc inquiries), and provide proactive advice to GRM peers on any exceptions data.
- Manage real estate related projects which includes coordinating with stakeholders, planning, tracking, delivering, executing and reporting on the GRM portfolio of premises
- Prepare and deliver presentations to various audiences (i.e. business, functional and technology partners)
- Facilitator to cross-GRM Business Managers and workspace analysts
- Support Director, GRM Business Management in the execution of GRM Business Management operations, real estate strategy and design
- Fulfill on key activities in the Business Management Office Operations (e.g. facilities management, asset management, business management inquiries, support the investigation and resolution of escalations, and support the audit of internal controls related to policies managed).
- Support the Business Management Office Operations while continually looking for opportunities to increase operational efficiency and cost savings.
- Identify and recommend changes and ideas to support process simplification efforts and employee experience improvements.
- Planning and execution of special events and team communications.
What do you need to succeed?
Must Have
- Business and financial acumen, with experience in performance management reporting, and the review and analysis of multiple data points
- Expert in Microsoft Office (i.e., Excel (Intermediate to Advance) , PowerPoint)
- Problem solver continually looking for opportunities to simplify, streamline and increase operational efficiency.
- Experience leading CRE related initiatives and familiarity with CRE systems (e.g. Manhattan, RTP)
- Strong communication (verbal and written)
- Adaptability, including high capacity to learn, pivot when required, working with ambiguity in a fast paced environment
Nice to Have
- Experience in change management and Tableau reporting
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Flexible work/life balance options
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job Skills
Adaptability, Business Management, Change Management, Communication, Financial Management, Management Reporting, Microsoft Excel, Microsoft Office, Operations Management, Performance Management (PM), Performance Management Reporting, Process Simplification, Real Estate, Real Estate Planning, Reporting and Analysis, Tableau (Software), Taking InitiativeAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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