Manager, Cdo Business Operations & Engagement

Requisition ID: 222563

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Role

The Manager, CDO Business Operations & Engagement contributes to the overall success of the Canadian and International Chief Data Office (CDO) and supports the Director and Sr. Manager, CB Data Governance & Operations by providing oversight, support and leadership for all Canadian & International Chief Data Offices (CDOs) operations, communications, reporting and transit activities. These activities ensure specific individual & departmental communications including newsletters, updates, websites and financials are executed in support of the Bank's Data Strategy. We are seeking a motivated and engaging self-starter to work with the Canadian Banking Governance Team to develop, facilitate, and manage all communications, reporting and transit management for all Canadian & International CDOs.

Is this role right for you? In this role you will:

Communication (40%):

• Contributes to the end-to-end communications process (communications strategy, development, and delivery) on behalf of the CDOs for internal and external communications (CIDA & Business Line/Corporate Function stakeholders) .
• Manages and maintains CDO SharePoint through ensuring pages are up to date and with the development of new materials as required
• Coordinate and support CDO communications strategy and related initiatives, including creating awareness of CID&A mandate, managing and maintaining websites, and creating and/or editing content
• Works closely with various teams including senior management and other key stakeholders to develop, design, write, edit and effectively execute engaging internal and external communications ensuring alignment with CDOs, businesses lines, Global Communications and Enterprise strategy, plans and priorities.
• Manages communications requirements and delivery/distribution across all channels (e.g., newsletters, Sharepoint, emails, town halls, events, social posts, etc.).
• Supports Town Halls, virtual calls and other events including drafting agenda, presentation materials and speaking notes, coordinating logistics, and moderating events live to ensure seamless execution.
• Manages broader enterprise-wide communications initiatives, such as planning documents, calendars, trackers, and regular newsletters.
• Actively shares knowledge and experience to enhance the development of all team members and actively participates and contributes to touch bases and team meetings, encouraging the generation of new ideas and approaches, and recommending process improvements.
• Champions a high-performance environment and contributes to an inclusive work environment

Business Support (40%):

• Works with CDO Data Management Execution Leads to support business and technology partners with Data Management strategies.
• Support CDO Leads & Data Stewards to ensure successful application of Data policies, standards & procedures for prioritized use cases
• Assists with creation, implementation & maintenance of documentation including operational guides, user guides and supporting processes; ensure alignment to standards.
• Supports with stakeholder management and reporting for data initiatives including coordination of meetings and development of materials
• Identifies, recommends, and supports development of improvements to enhance overall operational efficiency and positive impact for the DO team, stakeholders and the bank
• Champions a data driven & customer focused culture to deepen client relationships and foster broader Bank relationships and DO knowledge
• Provides support on other priorities as needed.

Transit Management (20%):

• Manage financial operations and administration related to Transit 35154 budget managed in Toronto. This entails processing and tracking invoices; opening project codes; reconciling actual spend vs plan; and supporting the CIDA Finance team for monthly, quarterly and annual reports.
• Manage the monthly reporting process for Transit resources.
• Support the Senior Manager/Finance lead on the transit process for all CDOs including OP tracking and reporting.
• New member onboarding, resource & FTE tracking, and other operational duties as required.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• Post-secondary diploma or degree in Communications, Business Administration, Marketing or related discipline
• 2-3 years working experience in a communications role in a complex, dynamic, knowledge-based environment.
• Experience in planning and implementing strategic communications programs (internal and external) including seeking, creating and championing creative communications solutions.

Skills

• Exceptional written and verbal communication skills.
• Excellent knowledge of business-related software such as Excel, Word, PowerPoint, etc. and experience communicating via print, web, visual media to effectively communicate with employees.
• Strong organizational and project management skills, with attention to detail.
• Ability to balance multiple priorities and work independently.
• Comfort briefing, supporting, and engaging with senior leaders.
• Proven ability to build and maintain meaningful relationships with colleagues across a range of functions.
• Demonstrated flexibility and willingness to take on tasks outside of core responsibilities.
• Comfort working in a fast-paced and deadline-driven environment, with an ability to remain calm under pressure.
• A demonstrated ability to drive internal and external engagement across a large employee base and amongst a range of stakeholders.
• Ability to balance multiple priorities and work independently.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.