Manager, Digital Identity Management, Global Transaction Banking - Toronto

Requisition ID: 209284

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Global Transaction Banking

Global Transaction Banking (GTB) is the payments and transaction engine of Scotiabank. We support Small Business, Commercial and Corporate clients with effective treasury management solutions coupled with a best-in-class service model, making it easy for clients to do business with us.

As businesses build their digital capabilities and transform their operating models, their payment needs are evolving too. Boasting a unique global footprint, GTB's comprehensive suite of innovative banking solutions help our business clients generate operational efficiencies, streamline and simplify payments, improve working capital performance, and mitigate financial risk.

At Scotiabank, we embrace your strengths, ideas, and ambitions. GTB is a fast-growing team with a focus on the Americas, particularly Canada, the U.S., Mexico, and we are seeking top tier talent to complement our organization.

Join a purpose-driven winning team, committed to results, in an inclusive and high-performing culture.

Purpose
As a Digital Product Manager on the Access and Authentication team, you will play a key role in driving the strategy and execution of authentication and security related initiatives for Digital Banking. You will partner with technology & design teams, control functions, and other Business Lines to deliver the optimal customer experience while ensuring our customers are as protected as they can be. This role has a highly collaborative mandate with exposure across the Scotia Connect Platform and across various lines of business.

What You'll Do:

• This role will be accountable for ensuring that delivery aligns to the Access and Authentication strategy, vision, and roadmap. You will assist in the development of the vision and roadmap with our Product and Technology teams.
• Define features, themes, and epics in suitable levels of detail and prioritize them based on their respective business value.
• Create, prioritize, and maintain the future enhancement backlog. Define detailed user stories, acceptance criteria/Specification creating a common understanding of functional requirements with your squad and ensuring that the backlog items are clearly defined and ready for development.
• Collaborate with your squad to ensure that the feature/enhancement/update/fix conforms with business requirements. This includes actively participating in sprint planning, review, and retrospective meetings.
• Partner with UX and design SMEs to create seamless digital customer experiences that supports customers Cash Management needs.
• Work with internal Risk & Compliance partners to ensure product suite meets evolving regulatory, compliance, legal, and internal policy requirements.
• Act as the primary liaison between the stakeholders (including customers, Business Line Leaders, and the Technology teams). This includes communicating effectively across diverse audiences, managing expectations, resolving conflicts, and ensuring that everyone is aligned on the product goals and business priorities.
• Work with Sales, Marketing, Support teams to define the go-to-market strategy and ensure successful launches. Post-launch, monitor product performance by tracking key metrics and user feedback, and adjust the product strategy and backlog as necessary.

What You'll Bring:

• You have 3-5+ years of Product Management experience in cash management business in a role building customer facing digital products.
• You have managed a technology driven product, service, or a digital journey end to end, from inception to delivery.
• Willingness to travel based on business need will be required between our Toronto and Scarborough offices.
• Can-do mindset, able to fail fast and pivot without taking circumstances personally.
• You have experience in web, mobile, or microservice development with a strong focus on fraud & security.
• You have strong verbal and written communication skills with the ability to engage and influence stakeholders at different levels in the organizations.
• You are a strong problem solver and have a flair for getting things done.
• You have excellent organizational and analytical skills with strong attention to detail.
• Prior experience of developing roadmaps in Mural or other applications.
• Prior knowledge in Digital Identity space in a Cash Management business related role is an asset.

Interested?
If your experience is closely related but doesn't align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!
At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences. That's why we work to grow and diversify talent and engage employees in a performance-oriented culture.

What's in it for you?
Scotiabank wants you to be able to bring your best self to work - and life, every day. With a focus on holistic well-being, our many flexible benefit programs are designed to help support your unique family, financial, physical, mental, and social health needs.

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.