Manager, Risk and Compliance Management

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of "we're here to help people" is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

We are looking for a Manager, Risk and Compliance Management to join BrokerLink, and work out of our Alberta, Ontario or Atlantic Region, on a Permanent FT Basis.

As a Manager, Risk and Compliance Management, you will have the opportunity to use your influencing and critical thinking skills to build effective business partner relationships. You will provide consultation and independent challenge to ensure operational risks and compliance risks are identified and sufficiently mitigated through a prudent and methodological approach.

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
• 'Dress for your day', dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year!
• Working for an employer who is regularly recognized as one of Canada's best employers such as Kincentric 2024

What the Role Entails:

• Execute the risk management and compliance program and keep enhancing its maturity while ensuring the use of tools and technologies that maximise efficiency.
• Oversee the support provided to business units in the identification, assessment, monitoring and mitigation of their risks.
• Review and challenge of risk management activities in an effective manner.
• Coordinate, support, and challenge risk & control assessments.
• Ensure proper incident management and resolution, including any lessons learned through further analysis.
• Maintain our risk and compliance policies and risk appetite framework.
• Advise on potential changes to processes and suggest any further mitigating action.
• Ensure coordination between the lines of defense related to operational risks and promote appropriate information sharing across and within.
• Lead the development and implementation of analytics and risk reporting capability.
• Engage stakeholders to promote a strong risk and compliance culture and ensure proper training and support on risk and compliance processes and tools.
• Provide leadership, training, motivation, coaching and evaluation to the operational risk management team.
• Support the Risk and Compliance Director with risk reporting cycle to the quarterly Compliance and Operational Risk Committee.

The Successful candidate will have:

*If you feel you have the equivalent skills, please apply*

• 5+ years of risk management experience as part of the second line of defense. Other combinations of experience in risk management, compliance, internal/ external audit, control development or testing, corporate oversight and initiatives etc. may be considered.
• Proven track record in collaborating with a variety of teams, across functions and
  geography, exerting influence and solving problems efficiently across reporting lines.
• Knowledge of insurance brokerage operations and related risks and opportunities.
• A desire for high performance and ability to make an impact.
• A solutions-oriented mindset, critical thinking and professional judgement proficiency and strong aptitude for decision making.
• Strong collaboration, influencing, conflict resolution and stakeholder relationship building and management skills.
• Proven written communication skills - the ability to articulate key messages concisely and effectively.
• Confidence interacting with senior management and understanding of/ experience working within the three lines of defense model.
• High level of engagement, authenticity, and accountability.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage - https://www.brokerlink.ca/campaign/discover-brokerlink

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!