Manager, Risk, Governance & Controls

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

About the role:

You will be part of Sun Life Global Investment's (SLGI) Risk, Governance and Controls team. This is a 1st line of defense function and is part of Sun Life's governance framework.

The team helps drive adherence to regulatory requirements and corporate risk policies as well as assessing the effectiveness of controls across the business and supporting control evolution.

You will have the opportunity to support SLGI's insured wealth business which includes our industry leading segregated funds, annuities, GIAs, and Trust GICs. Although broad in scope the role focuses on the drivers of good market conduct and client fair treatment. This includes business processes and tools within Sun Life as well as through our distribution partners.

This role will be an excellent fit if you're looking to move beyond an advisory function and want to help implement solutions and drive change.

This role will report to the Director, Business Governance and offers the flexibility of a hybrid work style.

What will you do?

• You will directly support Sun Life's purpose: To help Clients achieve lifetime financial security by:
  • Helping our distributors meet or exceed industry standards for client fair treatment
  • Identifying and following up on indicators of poor market conduct
  • Developing and presenting distributor training
• You will support Sun Life's three lines of defense model by:
  • Helping our business partners proactively identify and manage risk
  • Having conversations with the business about risk and driving change
  • Working with the business, compliance and legal teams to develop solution that address identified risks
  • Building and documenting common sense but effective controls

What do you need to succeed?

• 7 - 10 years of experience in the Financial Services industry.
• 5 years of experience in market conduct compliance and/or oversight for retail insurance products is most relevant but experience from the securities industry may be transferrable.
• Strong partnership and relationship building skills including the ability to work effectively with leaders across the organization, as well as external partners and customers.
• Strong data management skills. You should be able analyze large transaction datasets using Excel. This includes familiarity with the use of SQL and Pivot Tables or evidence that you could develop this skill set.
• Strong written and verbal communication skills and organizational skills.
• Experience navigating governance processes in an OSFI regulated financial services company.
• A sense of curiosity

Preferred Skills:

• Ability to read, write and present in French is an asset.

What's in it for you?

• Hybrid work environment
• A friendly, collaborative, and inclusive culture
• 20 vacation days per year
• Flexible Benefits from the day you join to meet the needs of you and your family
• Pension, stock and savings programs to help build and enhance your future financial security
• The opportunity to move along a variety of career paths with amazing networking potential
• Access to our Global Learning Centre, available 24/7 for your learning needs
• Wellness programs that support the three pillars of your health - mental, physical and financial

Recent Awards:

• We are honoured to be recognized as a 2022, 2023 and 2024 Best Workplaces in Canada by Great Place to Work® Canada
• Great Place to Work® list for Best Workplaces for #HybridWork 2022
• Great Place to Work® list for Best Workplaces for Professional Development in Canada 2022
• Named "Best Places to Work" by Glassdoor, 2021 and 2023

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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