Manager, Supplier Management Office

What is the opportunity?

This position is responsible for supporting the Capital Markets' supplier risk management activities and will function as the subject matter expert in working with key business partners and centers of governance for overall due diligence activities across RBC Capital Markets.

The incumbent will be responsible to facilitate third party risk management, due diligence, monitoring, and compliance related activities. The Supplier Risk Management team leads the platform in driving best practices for the management and oversight of supplier relationships globally, including defining roles, relationships, activities, and tools.

What will you do?

Supplier Risk Management Assessments (SRMAs)

• Act as a central point of contact for the Business Unit (Supplier Manager), Centers of Governance (CoGs), and Supplier(s)
• Onboard net new suppliers and/or POCs
• Conduct reassessments and ad hoc reviews
• Provide guidance to BU partners regarding the initiation of PARA, Model Risk Review, app code creation, new technology requests, and E-Messaging supplier demos
• Completing required SaaS Shared Responsibilities Assessment, documenting subcontractor controls and gaps, financial and AML reviews.
• Completing Terminations Assessments as required for ending or expired engagements.

Value Added Services

• Exit Strategies
• Performance Management Questionnaires
• Supplier Manager Attestations
• Service Organization Control Assessments
• Coordinating the risk treatment approach for IT risk findings during the SRMA risk assessment cycle
• Audit & regulatory support
• Notifying business units of data breaches

Communication & Training

• Provide Supplier Risk Management education to internal stake holders related to policy changes and third-party requirements

Projects

• Identify gaps and implement enhancements with current processes and procedures
• Manage or support projects related to supplier risk management activities.

What you need to succeed?

• University Degree
• 3 years minimum experience in supplier risk management highly preferred
• Good level understanding of RBC's infrastructure services and organization
• Understanding of the Capital Markets organization and products
• Effective collaborator and positive team member with strong interpersonal skills
• Strong customer service and consulting skills
• Strong presentation and coaching skills
• Strong planning, analytical & critical thinking, organizational, change management
• Acts with sense of urgency and demonstrates an ability to drive deliverables to competition
• Client-focused and process-driven, ability to build loyalty and trust by proactively anticipating needs / resolving issues

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Leaders who support your development through coaching and managing opportunities
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Flexible work/life balance options

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.