Manager, Sustainability Operations

You are as unique as your background, experience and point of view. Here, you'll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

About the role:

Reporting to the Director, Sustainability Outreach, the Manager, Sustainability Operations will drive operational efficiencies and effectiveness through the management and optimization of Sun Life's Sustainability function's processes, systems, and technologies.

What will you do?

Budget Management

• Provide structure and governance to all budget activities in Sustainability, and will:
  • Manage budget tracking and reporting for Sustainability budgets against annual plans through Budget Dashboards and files; update and reconcile actual spends each month and ensure alignment to forecast, making real-time adjustments
  • Lead and contribute to quarterly and monthly reporting with updates on budget spend, pacing, plan-related information for KPI achievement, and ensuring budget targets are met
  • Working with Sr. Leaders and Finance, participate in annual budget planning and build the Sustainability Operating Budget
  • Working closely with the leadership team, support the strategic planning of conferences, sponsorships and other sustainability opportunities as part of the sustainability outreach plan

Supplier Relationship Management

• Manage new and existing vendor assessments, onboarding and ongoing relationship manager activities on behalf of sustainability team including Request for Information, Request for Proposal, TPRM due diligence requests, etc.
• Coordinate the approval of new vendor agreements working with Strategic Sourcing, Contract management, Legal, IT Security, Compliance, Architecture and marketing leaders
• Manage payment of invoicing for the Sustainability team to align with budget management and forecasting
• Identify opportunities to streamline business processes and systems
• Support the team in the management of procurement, invoicing and budgeting practices

Operations

• Provide oversight on projects and operational administrative activities for Sustainability, including some team-led events
• Assume records management duties in compliance with Sun Life's records management protocols and procedures
• Maintain a playbook for the Operations role to ensure processes are documented
• Serve as the Business Continuity Coordinator for Sustainability in support of the annual Business Continuity program
• Serve as the Operational Risk Officer (ORO) and Fraud Officer: OROs are responsible for overseeing day-to-day compliance with the Compliance Risk Management Policy in their functions and addressing responsibilities periodically outlined by the Chief Compliance Officer

Digital Support

• Help coordinate posting of digital assets onto our owned Sun Life Sustainability web pages.
• Other duties as required.

What do you need to succeed?

• 5 to 7 years of experience in a related Operations and/or Analytics role
• 2 to 3 years of experience managing large, complex projects and able to handle multiple project priorities in fast paced environment
• University Degree
• Ability to lead teams through change applying change management techniques.
• Ability to work with stakeholders, understand requirements and drive a plan forward
• Expertise in Microsoft Excel and PowerPoint and SharePoint
• Strong knowledge of project management techniques, tools and methodologies
• Experience in Procurement and/or Strategic Sourcing (i.e. sourcing, contract management or vendor management)

Preferred Skills:

• Knowledge of Sun Life TPRM process and experience with vendor onboarding is an asset
• Project management designations (PMP, CAPM) are assets but not required

What's in it for you?

• Hybrid work environment
• A friendly, collaborative, and inclusive culture
• 20 vacation days per year
• Flexible Benefits from the day you join to meet the needs of you and your family
• Pension, stock and savings programs to help build and enhance your future financial security
• The opportunity to move along a variety of career paths with amazing networking potential
• Access to our Global Learning Centre, available 24/7 for your learning needs
• Wellness programs that support the three pillars of your health - mental, physical and financial

Recent Awards:

• We are honoured to be recognized as a 2022, 2023 and 2024 Best Workplaces in Canada by Great Place to Work® Canada
• Great Place to Work® list for Best Workplaces for #HybridWork 2022
• Great Place to Work® list for Best Workplaces for Professional Development in Canada 2022
• Named "Best Places to Work" by Glassdoor, 2021 and 2023

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process or those needing job postings in an alternative format may e-mail a request to thebrightside@sunlife.com.

At Sun Life we strive to create a flexible work environment where our employees are empowered to do their best work. Several flexible work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

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