Manager, Workforce & Transformation Analytics
Job Summary
Job Description
What is the opportunity?
RBC Canadian Banking Operations (CBO) Data & Analytics Centre of Excellence is hiring a Manager, Workforce & Transformation Analytics role that will lead strategic insights for CBO by utilizing cutting edge technologies to drive digital operations. The position plays a key role in driving strategic, timely, and accurate insights to business partners and senior leaders.
What will you do?
- Design and develop innovative reporting solutions to monitor operational performance, present insights to underlying drivers, and support leaders in managing their business
- Source data from various platforms and build automated data pipelines
- Lead conversations with business partners to solicit requirements and project feedback
- Apply standard design principles and advanced data visualization techniques to provide actionable insights
- Test and validate new and existing reports and analytics for adherence to business and technical requirements
- Create and maintain accurate documentation related to reporting solutions, including specifications, data lineage, technical and business definitions for metrics, and test plan/test cases
What do you need to succeed?
Must-have
- Advanced proficiency in developing reports using Tableau
- Proven innovative mindset with quantitative analytical and problem solving skills
- Nimble with SQL for querying and joining large datasets and/or creating reports (e.g. MSSQL, Teradata, HDFS)
- Demonstrated capabilities with Python or other automation technologies (e.g. Datameer)
- Ability to perform complex data analysis on large volumes of data and present findings to senior leadership in order to inform strategic decisions
- Comfortable dealing with ambiguity and working independently
- A team player who is passionate about developing peers, winning as a team, and providing constructive feedback when needed
Nice-to-have
- University degree in a quantitative field of study (e.g., engineering, mathematics, statistics, etc.)
- Experience with technologies such as GitHub, Jira, general APIs
- Project management capabilities
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work and take on progressively greater accountabilities
Job Skills
Artificial Intelligence (AI), Big Data Management, Data Mining, Data Science, Decision Making, Machine Learning, Natural Language Processing (NLP), Predictive Analytics, Python (Programming Language), Statistical AnalysisAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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