People Advisory Services - Workforce Advisory - Financial Services - Senior Manager - Toronto

Senior Manager - People Transformation and Change Management - Financial Services(145954)

As part of EY's focus on the people agenda of organizations and change initiatives, our People Advisory Services (PAS) professionals assist our clients in successfully managing and sustaining people, process and/or technology change. This may include the identification and management of stakeholders, leadership development, organizational design, training, cultural assessment and development, talent management, workforce strategies, and planning and executing key communications.

The opportunity

We are seeking a Senior Manager for our PAS Financial Services practice. In joining our team, you will gain valuable experiences and a wealth of knowledge by working across various capabilities and service offerings within Financial Services. Working in multidisciplinary teams, and directly with leaders of major Financial Services organizations, you will bring diverse perspectives to every challenge. We are uniquely and strategically positioned to advise leaders in the face of increasing disruptions, an ever changing workforce and evolving business landscape. Whether your passion is devising and driving large scale change strategies, organizational design or transforming HR organizations, we cultivate innovation and purpose. You will find an environment that is both entrepreneurial and collaborative. We will help you achieve your potential by supporting your professional development and by providing you with leadership opportunities.

Your key responsibilities

• You will have already achieved outstanding professional success and are a seasoned senior consulting professional with experience :
• Delivering solutions across EY's service offerings, which could include operating model design, organization design, change management, culture transformation, strategic workforce planning, cost optimization
• Developing and delivering change management and training strategies and programs in a wide variety of contexts including transformational change programs
• Working with senior leadership to create alignment in order to support program success
• Developing holistic change management strategies that succinctly articulate how change will be managed in the context of a transformation program
• Identifying and deploying leading edge communication and stakeholder engagement tools and techniques
• Delivering programs that support agile / iterative transformation
• Leading and developing more junior resources
• Flexibility and ability to travel

Skills and attributes for success

• Demonstrate a thorough understanding of complex change concepts.
• Lead client engagement teams and work with a wide variety of clients to deliver quality professional services.
• Develop and successfully manage to project budget.
• Deliver quality services.
• Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables and within expected timeframes.
• Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.
• Develop and maintain productive relationships with client management.
• Focus on deliverables and client business priorities.
• Manage expectations of service.
• Understand the client's industry and recognize key performance drivers and business trends.
• Develop people and provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
• Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge.
• Have a passion and understanding for financial services and recognize key performance drivers and business trends.
• Generate new business opportunities .
• Identify and deliver new business opportunities, including supporting RFP responses and client proposals
• Understand EY and its service lines and actively assess/present ways to serve clients.
• Develop long-term client relationships and networks.
• Develop relationships with other EY team members across all practices to serve client needs.
• Project management experience
• Experience managing staff on multiple projects and providing direction to team members
• Strong analytical and problem solving skills
• Excellent oral, written, and presentation skills
• High level of motivation and a self-starting attitude
• Ability to think outside of the box, thrive on new challenges
• Strong work ethic
• Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines

To qualify for the role you must have

• A degree and/or Master's degree with an emphasis in Business, Human Resources, Psychology
• Approximately 8-10 years of related professional services / external consulting work experience
• Experience in the following areas: Change Management, Stakeholder Management, Communications, Organizational Design, Training, and Culture change
• Experience in at least one of Banking, Capital Markets, Insurance and/or Wealth Management

What we look for

We are interested in professionals who enjoy promoting the people agenda in organizations and change initiatives, bringing people issues and challenges to the forefront. You will need the confidence to keep the people agenda front and center, as well as the interpersonal skills and communications savvy to do this in a way that integrates well with executive priorities and objectives.

What EY offers

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that's right for you

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We're committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advocating for the LGBT+ community, promoting our Neurodiversity Centre of Excellence and Accessibility initiatives, and are dedicated to amplifying the voices of Indigenous people (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It's yours to build.