Job Summary
Job Description
What is the opportunity?
The Program Manager will provide Investment Counsellors training and best practices in regards to prospecting, business development, onboarding clients, maintaining a wealth management practice, as well as the primary tasks required of their role.
They will design, implement and manage innovative training solutions that allow advisor teams to become more efficient, leverage the right resources to identify opportunities, and provide service excellence.
Please note there may be some travel involved throughout the year.
What will you do?
Create, execute and maintain a comprehensive training programs aligned with the company's overall business objective that enhances new advisor training, drives a high-performance culture, and develops existing knowledge of building and maintaining a wealth management practice
Design, implement and manage innovative training solutions that allow advisor teams to become more efficient, leverage the right resources to identify opportunities, and provide service excellence
Research and apply adult learning theories to maintain a solid understanding of the adult learning models that shape training experiences, to properly assess the learning needs of advisor teams, and to recommend and evaluate appropriate learning solutions
Deliver in-person training and presentation to a large audience
Lead discussions and training on the values, vision and commitment of the firm to our clients and communities
Lead culture orientation for new hires to the firm
Support Associate Portfolio Manager Training and other training initiatives as needed
What do you need to succeed?
Must-have
Experience working at PH&N Investment Counsel Inc or a strong understanding of the Investment Counselling business in Canada
Minimum of 5 to 7 years of the wealth management industry, including full-service brokerage
Comfortable in front of a room delivering in-person training/coaching to large groups
Aptitude towards learning new software, strong ability to be self-taught and seek opportunities to apply software to real-life business situations in order to increase relevance to the learner
Excellent communication skills, both written and verbal
Microsoft Suite skills, specifically PowerPoint
Nice-to-haves
Project Management experience
Retail Brokerage Experience in a branch setting
Strong understanding of Business processes and applications
Successful completion of Aptitude Suitability and Personality Compatibility Software
Good knowledge of business trends and sales methodologies in the wealth management industry
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Access to a variety of job opportunities across business and geographies
Job Skills
Adult Learning Theory, Communication, Curriculum Development, Detail-Oriented, Knowledge Organization, Large Group Presentations, Multi-Level Communication, T&D: Trends and Directions, Training Delivery, Training EvaluationsAdditional Job Details
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Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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