Senior Business Systems Analyst

Requisition ID: 207306

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Product Onboarding Team is looking for an energetic and results-oriented Senior Business Systems Analyst to lead the analysis, design, and implementation of a multitude of solutions to solve complex business problems for our lines of business and being a key advocate of efficiency and continual improvement as we work to modernize.

The role is a key position in the Product Onboarding Team. As a Senior Business Systems Analyst, you will be the bridge between our business partners and our engineering team. It will require the ability to collaborate with stakeholders through the software development lifecycle to define and review scope and objectives for initiatives, as well as maintain and support the existing applications. The applicant must possess the ability to work with technology focused peers, Business Clients, and Operations Teams on multiple projects concurrently. For this role the candidate should ideally have worked on agile and waterfall projects in the past and be capable of thriving in a fast paced, challenging work environment and demonstrate initiative and eagerness to learn.

Is this role right for you? In this role you will:

• Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.
• Collaborate with key stakeholders, including business users, product team, managers, and other technology teams, to understand business requirements, processes, and objectives. Analyze and translate these requirements into actional plans and functional specifications.
• Drives modernization of legacy applications to reduce technical debt, harmonize the Bank's solutions, increase efficiencies, as well as keep the Bank's systems software currency maintained.
• Assist the product owners in discovering the current system behavior and provide recommendations on improving the current system as well as prioritizing backlog items.
• Review test plans/strategy to ensure accuracy and sufficient testing coverage of changes being implemented. Identify and address issues, bugs, or discrepancies during testing phases.
• Create and maintain documentation, including flow diagrams, user/technical stories, and confluence. Provide guidance, consultation, and support as it pertains to the team's systems.
• Identify opportunities for business/technical process improvement, streamlining workflows, and enhancing overall operational efficiency to drive productivity and effectiveness.
• Provide coaching, guidance, and leadership for the team, and assist Director/Sr. Development Manager in resource recruitment and provide input into team member performance and development plans.
• Prepares cost-benefit and return-on-investment analyses to aid in decisions on system implementation.
• Drive or participate in high-level E2E solutioning and estimations by working closely with business and software architects, and applicable integrated applications.
• Collaborate and support Sr. Development Manager on operations, finances, and forecasting of the team capacity, as well as managing Service Now Queues tasks and incidents.
• Participate in production issue analysis and perform root cause analysis for production issues and implementation issues.
• Ability to work on multiple projects as a project team member.
• Analyze data to extract insights, identify trends, and make data-driven recommendations throughout the course of business.
• Perform health checks after releases to ensure functionalities have been deployed correctly as required.
• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

• 8+ years experience in financial/IT industry or relevant experience.
• Knowledge of system design, data modeling, and software development life cycle (SDLC).
• Well-versed in product onboarding experience (e.g. deposits, credit)
• Possesses strong problem solving and analysis skills followed by good ability to evaluate alternatives and provide recommendations and solutions to complex and multi-dimensional problem.
• Excellent communication and interpersonal skills, to build consensus and obtain cooperation from stakeholders, as well as time management and organizational skills to effectively manage deliverables and planning of resources.
• Ability to work in a dynamic environment where processes and procedures are consistently refined.
• Ability to adapt and handle multiple tasks/competing priorities simultaneously.
• Experience in Agile/Scrum software delivery model.
• Experience with Jira, Confluence, Microsoft Excel, Microsoft Visio or equivalent an asset.
• Under-graduate degree in Computer Science, Business Administration, Information Systems, Mathematics, or a related discipline.

What's in it for you?

• Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
• Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
• Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
• Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
• Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Work arrangements: Hybrid

#LI-Hybrid

Location(s): Canada : Ontario : Toronto

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.