Senior DevOps Platform Engineer - Tangerine

Requisition ID: 221760

Tangerine is Canada's leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It's important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

As Canada's leading digital bank, Tangerine technology is at the heart of everything we do. We have redefined what digital banking is, and we continue to evolve to tackle any opportunity and face every challenge through progressive technology and the power of collaboration.

Do you like new challenges? Are you ready to reach new heights in your career and become part of an established disruptor? If so, come join us and help redefine the Canadian banking landscape!

What you will be doing:

• Provides subject matter expertise, follows design and implementation principles guided by SRE practices on DevSecOps Platform. Administer, Plan and lead the implementation of tools' redesign, improvements, upgrades and migrations, including the underlying infrastructure. Provide solutions to establish a highly available, secure and scalable DevSecOps Platform.
• Assist and coach peers in managing complex incidents and recurring issues, including defining preventive measures and tracking their implementation completion.
• Demonstrate capability to lead enterprise-wide tools across multiple domains, teams and departments.
• Oversees day-to-day administration, troubleshooting, maintenance, and user support for DevSecOps tools.
• Perform root cause analysis, define preventive measures to reduce recurring issues, and attain a highly available, secure and scalable platform.
• Demonstrate the capability to support and administer Enterprise-wide Tools for over 900 users across multiple domains, teams, and departments, including IT and Business users.

Is this role right for you? In this role, you will:

• Demonstrate high proficiency in performing upgrades, maintenance activities and troubleshooting on DevSecOps applications systems such as JIRA, Confluence, Crowd, Jenkins, SonarQube, Artifactory, GitHub and Harness to ensure uptime and high availability
• Have experience in end-to-end support and coaching of DevOps suite of tools including automation, maintaining HA, DR for DevOps tools
• Demonstrate capability to support and administer Tools for 900+ users across multiple domains, teams and departments
• Be competent in performing new tools evaluations and research to extend the capabilities of the existing platform
• Understand and have implemented DevSecOps best practices related to Agile Methodologies, Security, DevOps Platform Design etc.
• Provide subject matter expertise to stakeholders on a variety of DevOps solutions, industry best practices and emerging trends
• Maintain technical proficiency with respect to programming languages, scripts and processes to ensure that Tangerine is well-positioned for technological advances in the marketplace
• Assist/support users and teams in troubleshooting efforts. Timely resolution/investigation of application issues
• Develop Jenkins CICD pipelines-as-code to run and maintain environments to ensure stability and uptime, integrated with continuous security
• Champion a customer-focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge
• Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions
• Actively pursue effective and efficient operations of your respective areas in accordance with Tangerine's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations concerning operational, compliance, AML/ATF/sanctions and conduct risk
• Champion a high-performance environment and contribute to an inclusive work environment.

Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have

• 5+ years of DevOps experience and Proficiency in CI/CD delivery model
• Expert in Project and Defect Management Tools (like Jira), Documentation and Collaboration Tools (like Confluence), Source Code Version Control (Git/GitHub), Continuous Integration Tools (like Jenkins), Artifact Management Tools (like Artifactory) and Code quality and security tools (like SonarQube, Checkmarx, BlackDuck, Synk etc)
• Experience with industry best practices standards (ITIL, DevOps, CMMI and others)
• Competent in DevOps Tools administration, troubleshooting, maintenance and user support
• Hands-on knowledge and expertise in scripting and automation languages such as Groovy, JavaScript, Bash/Shell
• Well-versed in the development lifecycle and object-oriented development methodologies
• Ability to work independently as well as in a collaborative environment, and have a strong commitment to team environment dynamics, with the ability to contribute expertise and follow leadership directives at appropriate times
• Highly skilled in troubleshooting and problem-solving
• Strong development background and excellent documentation skills
• Competent in enterprise application high availability, data center and disaster recovery strategies
• Proficient in Microsoft Office (Word, Excel, Access, PowerPoint, Visio and MS Project)
• University or College Degree or equivalent experience

What's in it for you?

• You will be part of a diverse and inclusive team of Client-focused go-getters looking to learn from each other in an environment that celebrates and recognizes success!
• You will have access to thousands of online and in-person courses so you can shape your career growth with support from diverse industry leaders.
• You will get our help to save for your future and to invest in your total well-being through our Tangerine benefits*.
• You belong here, and we are equal and uncomplicated. Bring your true self to work, dress codes don't apply here.
• You will enjoy workspace flexibility and all the excitement that comes from working at the official Bank of the Toronto Raptors.

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.