Senior Digital Product Manager
Job Summary
Job Description
WHO ARE WE?
Houseful is on an ambitious mission to help Canadians confidently own their home. We help consumers start their journey towards home ownership and navigate decisions with confidence. We provide digital experiences, education, a team of professionals, and the core products and services needed to become empowered to buy and own a home.
WHAT IS THE OPPORTUNITY?
Houseful is looking for an experienced, passionate Senior Product Manager with a track record of building, shipping and iterating on successful consumer digital products to join our team.
The ideal candidate is comfortable translating ideas into strategy and features٫ and following product development from start to finish. This person should be a collaborative, creative leader and a reliable problem-solver who is confident and able to prioritize which initiatives are most likely to deliver high ROI towards our goals.
WHAT WILL YOU DO?
Build and implement product strategies, requirements and roadmaps consistent with company vision
Suggest ways to track product use and impact on end users
Collect and analyze feedback from customers, stakeholders and other teams to shape requirements, features and end products
Partner with senior management to create product plans and roadmaps
Collaborate with Houseful designers, engineers, marketing, and operations, to bring new product and service experiences to life and nurture them.
Drive and maintain a cohesive and high quality customer experience across multiple products and services.
WHAT DO YOU NEED TO SUCCEED?
Excellent communication skills; The ability to connect with technical and non-technical audiences and effectively communicate "why" and story tell.
Mastery of diagnostics of customer problems and how that drives solutioning and innovation of customer experiences.
Confident and proactive in driving and facilitating collaboration and relationship building.
Healthy curiosity and a relentless and infectious pursuit of learning
Self motivation to continuously map competitive experiences and emerging best experience practices, tools, and processes.
Comfortable moving quickly and with ambiguity, and the intuition to know when enough is known to take decisive action to move forward.
An 'all in' attitude and approach - doing whatever it takes to make a product and business idea succeed
Must Haves:
5+ years of consumer facing product management experience
2+ years in an agile, lean execution environment
BA/BS degree in Business, Design, Computer Science, Engineering, a related field or equivalent experience
Nice-to-haves:
Experience in proptech or fintechs or startups leading digital financial product development
Experience with multimodal experiences that combine digital and human powered experiences
Experience with 2-sided marketplaces where consumers find service providers or products.
Experience in creating digital experiences that connect customers with industry experts (e.g., Advisors, Customer Support) across various platforms
Exploratory work with new AI-driven tools that supplement or augment the work of designers, researchers, and/or developers.
Exploratory work with AI driven customer experiences
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services
Flexible work/life balance options
Opportunities to do challenging work
Job Skills
Business Case Design, Communication, Critical Thinking, Data Insights, Effectiveness Measurement, Product Development Lifecycle, Product Development Methodology, Product Services, Results-Oriented, Stakeholder Management, User InsightsAdditional Job Details
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